Assistant Manager: Lead Team, Elevate Guest Experience

Smoothie King (SKFI); Royal Oak (MI); On-site; USD 29,000 - 38,000; Full time

Job summary

Northern Blends Smoothie King in Michigan is hiring an Assistant Manager to partner with the General Manager, drive results, and build a high-performing team that delivers an Unrivaled Guest Experience. This role supports daily operations, schedules, and guest service while upholding brand standards, food safety, and company policies.

Weekend availability is required. You will develop talent through coaching and a Team Development Plan, with performance-based advancement as the store thrives and

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Assistant Manager or Supervisor experience in food service or retail preferred.
• Proven ability to coach, develop, and lead others.
• Comfortable with scheduling software, inventory tools, and basic reporting.
• Strong communication, time management, and problem-solving skills.
• Able to work 40-45 hours/week, including evenings and weekends.
• Physically able to stand for extended periods and lift up to 50 lbs.
• Willing to work in cold environments (walk-in coolers/freezers).

Responsibilities

• Assist the GM/DL in daily operations, including scheduling, labor, and performance.
• Support a culture of hospitality, development, and accountability.
• Train, coach, and retain a high-performing team.
• Lead by example in guest service, food safety, and brand standards.
• Manage inventory, cash handling, and P&L reporting tools.
• Address guest concerns and team challenges with professionalism.
• Foster local brand presence and store community engagement.
• Uphold company policies, safety standards, and compliance procedures.

Skills

Coaching & leadership

Communication

Time management

Problem-solving

Scheduling software

Education

High school diploma or GED

Tools

Scheduling software

Inventory tools

Reporting tools

Job description

Northern Blends Smoothie King in Michigan is hiring an Assistant Manager to partner with the General Manager, drive results, and build a high-performing team that delivers an Unrivaled Guest Experience. This role supports daily operations, schedules, and guest service while upholding brand standards, food safety, and company policies.

Weekend availability is required. You will develop talent through coaching and a Team Development Plan, with performance-based advancement as the store thrives and