Assistant Manager: Lead Store & Customer Experience

J.Crew Group; Town of Florida (NY); Hybrid; USD 2,445,000 - 3,072,000; Part time

Benefits offered by this job

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

PTO and paid holidays

Job summary

J.Crew Group in Palm Beach Gardens, FL is seeking an Assistant Manager for NEW STORE operations. You will drive profitability by building genuine customer connections, fostering brand loyalty, and leading the sales team with coaching and feedback.

You’ll collaborate with leadership to adapt strategies and ensure smooth operational support. You’ll own divisions like Visual Merchandising, Operations, HR, and Service & Selling, while mentoring staff and ensuring exceptional service.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers and teams.
• Stay up to date with fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.

Skills

Retail management

Customer service

Teamwork

Flexibility

Problem solving

Job description

J.Crew Group in Palm Beach Gardens, FL is seeking an Assistant Manager for NEW STORE operations. You will drive profitability by building genuine customer connections, fostering brand loyalty, and leading the sales team with coaching and feedback.

You’ll collaborate with leadership to adapt strategies and ensure smooth operational support. You’ll own divisions like Visual Merchandising, Operations, HR, and Service & Selling, while mentoring staff and ensuring exceptional service.