Assistant Manager – Lead Ops, Guest Service & Growth

Wingstop; Mableton (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Free staff meals

Additional employee discounts

Internal career growth opportunities

Job summary

Wingstop in Georgia seeks an assistant manager to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, guest service and satisfaction, food quality, cleanliness, and sanitation. You will ensure policies are followed, train staff, and maintain a positive work environment. This role offers growth opportunities and competitive benefits.

Qualifications

• Experience supervising a team in a fast-paced environment.
• Ability to train and motivate staff to meet quality standards.
• Strong knowledge of safety and sanitation practices.

Responsibilities

• Oversee daily restaurant operations and assist the store manager in achieving sales and cost targets.
• Schedule shifts and ensure staffing coverage to maintain smooth operations.
• Train crew on Wingstop standards, safety, and guest service protocols.
• Monitor quality of food, cleanliness, and sanitation to meet company standards.
• Handle cash operations and ensure accurate cash handling and reconciliation.
• Address customer concerns and resolve issues to maintain high guest satisfaction.

Skills

Leadership

Customer service

Team supervision

Cash handling

Training

Job description

Wingstop in Georgia seeks an assistant manager to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, guest service and satisfaction, food quality, cleanliness, and sanitation. You will ensure policies are followed, train staff, and maintain a positive work environment. This role offers growth opportunities and competitive benefits.