Assistant Manager: Lead Operations & Guest Experience

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Las Cruces (NM); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay with Bonus Potential

Bi-Annual Reviews with pay increase

Company Paid Benefits

401K with match opportunity

Free Meals and Employee Discount

Amazing Culture

Uniform Provided

Paid Training and Learning Opportunit

Job summary

Freddy’s Frozen Custard and Steakburgers in Las Cruces, NM is seeking an Assistant Manager to oversee shift execution, coach the team, and safeguard guest satisfaction. You’ll balance hands-on leadership with staff development and help drive profitability while upholding Freddy’s brand standards.

The role requires at least 1 year of leadership experience, strong teamwork and communication skills, and a commitment to safety and quality.

Qualifications

• Must have at least 1 year of leadership experience.
• Ability to lead, motivate, and manage a team.
• Strong guest service orientation and communication skills.
• Attention to detail and ability to problem-solve in a fast-paced environment.
• Must pass background checks and training requirements.

Responsibilities

• Supervise shift execution and ensure Freddy’s standards of hospitality, quality, and cleanliness.
• Coach and develop team members; drive guest satisfaction and service excellence.
• Assist with inventory, scheduling, training, and administrative duties.
• Uphold food safety, security, and cleanliness standards.
• Support growth initiatives, attendance, and overall operations efficiency.

Skills

Leadership

Team Management

Guest Service

Communication

Problem Solving

Job description

Freddy’s Frozen Custard and Steakburgers in Las Cruces, NM is seeking an Assistant Manager to oversee shift execution, coach the team, and safeguard guest satisfaction. You’ll balance hands-on leadership with staff development and help drive profitability while upholding Freddy’s brand standards.

The role requires at least 1 year of leadership experience, strong teamwork and communication skills, and a commitment to safety and quality.