Restaurant Assistant Manager: Lead Team & Guest Experience

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Albuquerque (NM); On-site; USD 40,000 - 52,000; Full time

Job summary

Freddy’s Frozen Custard and Steakburgers is seeking an Assistant Manager in Albuquerque, NM. This full-time role focuses on guiding shift execution, coaching team members, and upholding Freddy’s hospitality and brand standards while driving sales growth.

The position emphasizes hands-on leadership, training, and development with a view toward future Restaurant Operating Partner opportunities. Candidates must be 18+, have leadership experience, and complete company trainings.

Qualifications

• Must have at least 1 year of leadership experience.
• Ability to lead, motivate, and employ a team.
• Excellent communication and guest service mindset.
• Strong problem-solving and time management skills.
• Must pass a background check and ERC training.

Responsibilities

• Oversee shift execution and ensure Freddy’s hospitality, quality, and cleanliness.
• Coach and develop team members to improve service and efficiency.
• Maintain staffing, training, and scheduling to meet daily goals.
• Monitor food preparation, safety, and guest experience standards.
• Support inventory, hiring, and administrative duties as needed.
• Assist with strategies to drive sales growth and retention.

Skills

Leadership

Team motivation

Communication

Problem solving

Time management

Education

ANSI Manager Certification

Job description

Freddy’s Frozen Custard and Steakburgers is seeking an Assistant Manager in Albuquerque, NM. This full-time role focuses on guiding shift execution, coaching team members, and upholding Freddy’s hospitality and brand standards while driving sales growth.

The position emphasizes hands-on leadership, training, and development with a view toward future Restaurant Operating Partner opportunities. Candidates must be 18+, have leadership experience, and complete company trainings.