Assistant Manager - Lead Guest Experience & Growth Bonus

Rocket Carwash; Northlake (TX); On-site; USD 45,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Short-term Disability

Long-Term Disability

Life Insurance

Critical Illness Insurance

401(k) with match

PTO

Job summary

Rocket Carwash in Northlake, TX is seeking an Assistant Manager to lead guest experience and operations in a fast-paced environment. You will coach teams, drive sales goals, and ensure smooth daily procedures while maintaining high standards of safety and service.

This role offers a competitive salary, medical and vision coverage, disability and life insurance, a 401(k) match, and PTO, with opportunities for growth as the company expands nationwide.

Qualifications

• 1-2 years of supervisory experience.
• Valid driver’s license.
• 40-50 hours per week including weekends.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with labor management and strategic staff scheduling.
• Strong leadership and communication skills.
• Ability to lead a team and deliver exceptional customer service.
• Maintenance experience preferred but not required.

Responsibilities

• Lead guest experience and drive customer loyalty.
• Coach and motivate team to achieve daily goals and KPIs.
• Assist with staffing, onboarding, and scheduling.
• Oversee safety, operations, and cash/security procedures.
• Ensure consistent, high-quality service across the site.

Skills

Leadership

Customer service

Communication

Team motivation

People management

Conflict resolution

Multitasking

Tools

Microsoft Office

Job description

Rocket Carwash in Northlake, TX is seeking an Assistant Manager to lead guest experience and operations in a fast-paced environment. You will coach teams, drive sales goals, and ensure smooth daily procedures while maintaining high standards of safety and service.

This role offers a competitive salary, medical and vision coverage, disability and life insurance, a 401(k) match, and PTO, with opportunities for growth as the company expands nationwide.