Assistant Manager — Lead Fast-Paced Restaurant Ops

Wonder; Saugus (MA); On-site; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

100% employer-paid Life Insurance

401(k) Retirement Plan

Employer match for Health Savings Apt

Learning and Development opportunities

Employee Stock

Employee Discount

Job summary

Wonder in Saugus, MA is seeking an Assistant Manager to support the General Manager in daily operations, uphold food safety, and deliver outstanding customer service. You will help build a positive work environment and drive efficiency across the restaurant.

You’ll lead a team of 15+ in a fast-paced, high-volume setting, manage scheduling, training, and inventory, and work to achieve budget targets while promoting growth and continuous improvement.

Qualifications

• At least two years of restaurant supervisor or management experience in a high-volume QSR or full-service restaurant.
• Proven ability to manage and develop teams of 15+ members.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Demonstrates professionalism and adheres to policies and procedures.
• Exhibits effective verbal and written communication skills.
• Strong team player.

Responsibilities

• Assist General Manager in developing, engaging, inspiring, and motivating staff members
• Recruit and train top talent for the restaurant
• Aid General Manager in achieving operational goals and budget targets
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operational obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
• Maintain consistent adherence to food safety and security standards
• Ensure all team members deliver excellent customer service

Skills

Team leadership

Staff development

Floor management

Customer service

Food safety

Operational planning

Communication skills

Education

Food Manager Certificate

Job description

Wonder in Saugus, MA is seeking an Assistant Manager to support the General Manager in daily operations, uphold food safety, and deliver outstanding customer service. You will help build a positive work environment and drive efficiency across the restaurant.

You’ll lead a team of 15+ in a fast-paced, high-volume setting, manage scheduling, training, and inventory, and work to achieve budget targets while promoting growth and continuous improvement.