Assistant Manager: Lead, Coach & Elevate Customer Service

Workstream; Elliotsville (AL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Hourly pay $15-$18

Paid time off

Flexible scheduling

Employee discount

Advancement opportunities

Health insurance

Job summary

Hungry Howie’s in Alabama is seeking an Assistant Manager to help hire and train team members, and to ensure adherence to company policies while resolving customer issues. You will lead the team, organize schedules, and support the store manager in daily operations.

The role emphasizes a passion for customer service, mentoring staff, and a clear path toward General Manager through internal advancement.

Qualifications

• Valid driver's license required.
• Self-motivated and able to lead by example.
• Excellent communication and interpersonal skills.
• Ambition to grow into General Manager through the training program.

Responsibilities

• Hire, train and develop new employees.
• Resolve customer issues to ensure satisfaction.
• Provide leadership and direction to all staff.
• Ensure adherence to company policies and standards.
• Lead staff scheduling and store operations under the store manager.
• Maintain product quality and availability.
• Prepare and present employee reviews.
• Assist customers as needed.
• Maintain safety and security compliance.
• Complete tasks assigned by the general manager accurately and efficiently.
• Keep stores stocked and clean.

Job description

Hungry Howie’s in Alabama is seeking an Assistant Manager to help hire and train team members, and to ensure adherence to company policies while resolving customer issues. You will lead the team, organize schedules, and support the store manager in daily operations.

The role emphasizes a passion for customer service, mentoring staff, and a clear path toward General Manager through internal advancement.