Assistant Manager: Lead Branch Growth & Customer Solutions

OneMain Financial Group; Monroe (OK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid vacation

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring an Assistant Manager to support Branch Managers in delivering exceptional customer experiences. You will lead by example in underwriting and collections, while growing personal loan solutions and training staff.

The role develops leadership skills within the branch network, offering pathways to Branch Manager and District Manager positions. A strong emphasis is placed on coaching, compliance, and customer-centric service.

Qualifications

• HS Diploma/GED.
• Proven experience in achieving established business goals and objectives.
• Experience in financial services leadership.
• Current insurance licensure in state.
• Bachelor’s degree in business, finance or related field is preferred.
• Bilingual: Spanish is preferred.

Responsibilities

• Deliver results related to individual and branch sales and collections goals as well as customer expectations.
• Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle.
• Present financial solutions, based on customer needs, that meet their goals.
• Present customers with optional insurance productsavailable.
• Educate customers on the terms and conditions of their loan to ensure a clear understanding.
• Learn how to utilize credit underwriting techniques and sales tools.
• Manage the life cycle of the loan, including closing loans, collections activities, complying with all laws and regulations.
• Assist in the training and coaching of Branch Team Members and provide interim leadership in Branch Manager absences.

Education

HS Diploma/GED

Bachelor’s degree in business, finance or related field

Bilingual: Spanish

Job description

OneMain Financial is hiring an Assistant Manager to support Branch Managers in delivering exceptional customer experiences. You will lead by example in underwriting and collections, while growing personal loan solutions and training staff.

The role develops leadership skills within the branch network, offering pathways to Branch Manager and District Manager positions. A strong emphasis is placed on coaching, compliance, and customer-centric service.