Assistant Manager- Kingston NY

NCG Movies; Indiana (PA); On-site; USD 35,000 - 50,000; Full time

Job summary

NCG Movies in Indiana, PA is seeking an Assistant Manager to lead a dedicated team in enhancing the movie-going experience. The role requires strong management abilities, engagement with guests, and oversight of business operations.

The ideal candidate will have a customer-centered approach, be responsible for training staff, and ensure smooth cinema operations. Flexibility for evening and weekend shifts is required, along with a commitment to maintaining high NCG standards.

Qualifications

• Must be 18 years of age or older.
• Ability to self-lead and prioritize tasks.
• Reliable and approachable manager.

Responsibilities

• Manage employees by example and resolve guest concerns.
• Operate the building autonomously and train new staff.
• Support hiring and lead training of team members.

Skills

Customer service

Team management

Problem-solving

Flexibility

Job description

Be part of a team that is dedicated to exceeding the expectations of the movie‑going experience.

At NCG Cinema, we are dedicated to exceeding the expectations of the movie‑going experience. We provide guests with a safe, clean, and smooth outing. The culture at NCG is fast‑paced, exciting, and guest‑centered.

Who we want:

• Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts.
• Performance: pride and ownership in their team and workplace that results in taking decisive and self‑directing action to maintain NCG culture and standards.
• Customer‑Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns.
• Reliable: on‑time for shifts, picks up additional shifts as needed, and dressed professionally.

What you’ll do:

The role of Assistant Manager at NCG Cinema is team and guest‑centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and if necessary, discipline, to NCG Standards.

Position requirements:

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead.
• Ability to self‑lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory.
• Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available.
• Managing employees by supporting hiring, leading training, 1‑1 engagement meetings, and supporting discipline.
• Supporting smooth business operations including all related duties for opening and closing the cinema.
• Flexibility to take on additional delegated responsibilities by the GM.
• Willingness and ability to work evenings, weekends, and holidays.
• Lift up to 40 pounds and maintain balance while carrying heavy and odd‑shaped objects.