Assistant Manager in Training

Gas N Wash; Plainfield (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Paid time off

Career advancement opportunities

Job summary

Gas N Wash in Plainfield, IL is seeking a Store Supervisor to support the Store Manager in daily operations, supervise and train staff, and deliver outstanding customer service.

You will oversee cash handling, register operations, shift reconciliation, and drive enrollment in the rewards program. Maintain cleanliness, stock control, and safety compliance across the store. This role requires strong leadership and a 3+ year supervision background.

Qualifications

• 3+ years customer service supervisory experience (retail experience preferred).
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Support the Store Manager in daily store operations and overall performance
• Supervise, train, and motivate team members
• Provide excellent customer service and resolve customer concerns
• Oversee cash handling, register operations, and shift reconciliation
• Promote and drive enrollment in the Gas N Wash rewards/loyalty program
• Ensure store cleanliness, organization, and compliance with company standards
• Assist with inventory management, ordering, and stock control
• Enforce company policies and safety procedures
• Ensures that all necessary store reports and paperwork are completed accurately
• Assist with opening and closing procedures
• Handles escalated customer concerns and emergencies in absence of the General Manager

Skills

Leadership & team management

Customer service supervisory

Communication skills

Problem-solving

Multitasking

Education

High school diploma or equivalent

Job description

• Support the Store Manager in daily store operations and overall performance
• Supervise, train, and motivate team members
• Provide excellent customer service and resolve customer concerns
• Oversee cash handling, register operations, and shift reconciliation
• Promote and drive enrollment in the Gas N Wash rewards/loyalty program
• Ensure store cleanliness, organization, and compliance with company standards
• Assist with inventory management, ordering, and stock control
• Enforce company policies and safety procedures
• Ensures that all necessary store reports and paperwork are completed accurately
• Assist with opening and closing procedures
• Handles escalated customer concerns and emergencies in absence of the General Manager

Description

Key Responsibilities:

• Support the Store Manager in daily store operations and overall performance
• Supervise, train, and motivate team members
• Provide excellent customer service and resolve customer concerns
• Oversee cash handling, register operations, and shift reconciliation
• Promote and drive enrollment in the Gas N Wash rewards/loyalty program
• Ensure store cleanliness, organization, and compliance with company standards
• Assist with inventory management, ordering, and stock control
• Enforce company policies and safety procedures
• Ensures that all necessary store reports and paperwork are completed accurately
• Assist with opening and closing procedures
• Handles escalated customer concerns and emergencies in absence of the General Manager

Requirements

Qualifications:

• Must be 21+ years old
• High school diploma or equivalent required
• 3+ years customer service supervisory experience (retail experience preferred)
• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Ability to multitask and work in a fast-paced environment
• Reliable, organized, and detail-oriented
• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods including Holidays
• Must have a valid Driver’s License and reliable transportation with the ability to travel to varies Gas N Wash locations for training purposes and business purposes

Physical Requirements

• Ability to stand for entire shift
• Ability to frequently lift between 5 to 20 pounds
• Ability to occasionally lift up to 50 pounds
• Ability to perform repeated bending, kneeling, twisting and overhead reaching
• Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler

Benefits

• Competitive pay
• Health benefits
• Paid time off
• Career advancement opportunities