Shift Lead

Gas-N-Wash LLC; Merrionette Park (IL); On-site; USD 21,000 - 32,000; Full time

Job summary

Gas-N-Wash LLC in Merrionette Park, IL seeks a dependable team member to support daily operations at our store. The role focuses on leading shifts, delivering friendly customer service, and upholding cleanliness and safety standards.

You will manage cash handling, assist with opening/closing, and participate in training new team members while keeping customers satisfied and informed about rewards programs.

Qualifications

• High school diploma or equivalent preferred.
• 2+ years of retail, convenience store, or customer service experience.
• Prior leadership or supervisory experience is a plus.
• Flexible availability including evenings, weekends, and holidays.
• Strong communication and team leadership skills.

Responsibilities

• Lead and support team members during assigned shifts.
• Deliver outstanding customer service and resolve basic customer concerns.
• Operate and oversee cash registers, including cash handling, reconciliation, and shift reports.
• Promote and encourage customer enrollment in the Gas N Wash rewards/loyalty program.
• Ensure the store is clean, organized, and fully stocked throughout assigned shift.
• Monitor inventory levels and communicate restocking needs.
• Enforce company policies, procedures, and safety standards.
• Assist with opening and closing duties.
• Assist with training new team members and provide ongoing support.
• Communicate important updates to management and team members.

Skills

Strong communication

Team leadership

Customer service

Cash handling

Flexibility

Education

High school diploma

Tools

Cash register

Job description

Description

Key Responsibilities:

• Lead and support team members during assigned shifts
• Deliver and model outstanding customer service and resolve basic customer concerns
• Operate and oversee cash registers, including cash handling, reconciliation, and shift reports
• Promote and encourage customer enrollment in the Gas N Wash rewards/loyalty program
• Ensure the store is clean, organized, and fully stocked throughout assigned shift
• Monitor inventory levels and communicate restocking needs
• Enforce company policies, procedures, and safety standards
• Assist with opening and closing duties
• Assist with training new team members and provide ongoing support
• Communicate important updates to management and team members

Requirements

Qualifications:

• High school diploma or equivalent preferred
• Flexible availability, including evenings, weekends, and holidays
• 2+ year of retail, convenience store, or customer service experience
• Prior leadership or supervisory experience is a plus
• Strong communication and team leadership skills
• Ability to multitask and work efficiently in a fast-paced environment
• Dependable, responsible, and team-oriented

Physical Requirements:

• Ability to stand for entire shift
• Ability to frequently lift between 5 to 20 pounds
• Ability to occasionally lift up to 50 pounds
• Ability to perform repeated bending, kneeling, twisting and overhead reaching
• Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler