Assistant Manager - High-Volume QSR Restaurant

BellStores; Wadsworth (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Dairy Queen in Wadsworth, OH seeks a Management teammate to assist the Store Manager in running daily operations across shifts, while upholding Dairy Queen standards for quality, cleanliness and speed of service.

The role focuses on managing staff, scheduling, inventory control, and implementing promotions, with negotiable starting pay based on experience; HS diploma required and prior high-volume restaurant experience preferred.

Qualifications

• One to three years of management in a high-volume restaurant preferred.
• High School diploma or equivalent required.
• DQ candidates must have excellent customer service and employee relation skills.
• Detail oriented with the capability to oversee restaurant operations and multiple areas.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Manage entire operation of DQ restaurant during scheduled shifts.
• Maintain standards for product and service quality, cleanliness and sanitation, and speed of service.
• Assist in the execution of the restaurant’s business plan as directed by the DQ Grill and Chill Manager.
• Ensure that all PRIDE systems and routines are incorporated into day-to-day operations.
• Ensure guest service in all areas meets company standards.
• Respond to customer complaints and resolve issues to maintain satisfaction.
• Complete duties such as inventory control, ordering, and cash control; help optimize profits.
• Communicate and oversee the execution of product promotions.
• Staff, train and develop hourly employees; manage scheduling.
• Prepare hourly employee schedules to meet staffing requirements.
• Exercise good judgement and report issues to the DQ Grill and Chill Manager.

Skills

Customer service

Employee relations

Staff training

Detail oriented

Problem solving

Communication

Education

High School diploma or equivalent

Job description

Dairy Queen in Wadsworth, OH seeks a Management teammate to assist the Store Manager in running daily operations across shifts, while upholding Dairy Queen standards for quality, cleanliness and speed of service.

The role focuses on managing staff, scheduling, inventory control, and implementing promotions, with negotiable starting pay based on experience; HS diploma required and prior high-volume restaurant experience preferred.