Assistant Manager — Guest Experience & Team Leadership

McAlister's Deli; Lafayette (IN); Hybrid; USD 42,000 - 56,000; Full time

Job summary

McAlister's Deli Lafayette is seeking an Assistant Manager to oversee daily operations, ensure exceptional service, manage inventory, ordering, and scheduling, and supervise shifts. You will lead with a focus on teamwork and guest satisfaction.

The role involves interviewing candidates, coaching team members, performing opening/closing duties, cash handling, and resolving guest issues while upholding McAlister's standards.

Qualifications

• Experience leading and training a restaurant team.
• Excellent communication and leadership abilities.
• Ability to manage inventory, schedules and shift duties.

Responsibilities

• Manage inventory, ordering, and weekly schedules.
• Interview candidates and assist hiring process.
• Coach and develop team members across shifts.
• Open and close restaurant, handle cash procedures.
• Resolve guest issues promptly and professionally.
• Uphold Six Service Standards and promote teamwork.

Skills

Team player

Positive energy

Communication skills

Leadership skills

Job description

McAlister's Deli Lafayette is seeking an Assistant Manager to oversee daily operations, ensure exceptional service, manage inventory, ordering, and scheduling, and supervise shifts. You will lead with a focus on teamwork and guest satisfaction.

The role involves interviewing candidates, coaching team members, performing opening/closing duties, cash handling, and resolving guest issues while upholding McAlister's standards.