Assistant Manager: Guest Experience & Team Growth

Popeyes; South Carolina; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Benefits

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking an experienced Assistant Manager for the Little River, SC location. The role emphasizes guest relations, team development and daily restaurant operations, with overtime and benefits based on experience.

Clear leadership, a passion for service, and the ability to mentor staff are essential as you help drive profits, controls, and quality hospitality. Growth opportunities exist with a strong performance culture.

Qualifications

• Prior restaurant management experience.
• Strong leadership and guest service skills.
• Ability to train and develop team.

Responsibilities

• Build relationships with guests, handle guest issues.
• Serve as a role model of leadership to all team members.
• Assist the General Manager to control labor and food costs.
• Ensure Freddy's standards of hospitality, quality and cleanliness.
• Assist GM in maintaining the overall efficiency and operations of the restaurant.

Skills

Restaurant management

Leadership

Guest relations

Staff development

Operations

Food safety

Job description

Salary range: $32K to $48K depending on experience, depending on relevant restaurant, customer service, leadership, and/or kitchen experience. Final rate will be based on experience, availability, position, and business needs.

Summary

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.

Freddy's is looking for experienced managers who are passionate about guest relations, employee development and business growth. If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you! Growth opportunities are available to candidates who demonstrate pride, service and that attention to detail that makes Freddy’s successful. This is a full-time position with Overtime (40+ hours per week) and Benefits; Competitive pay based on experience.

Be a part of something special and create your own path

This location is owned by Impeccable Restaurant Group. IRG is a multi-brand fast-food operator and commercial real estate developer. Co-founded by former NBA star Carlos Boozer, Rob Tanner, Amit Sehgal, and Dr. Jeffrey Postal, the group primarily operates quick-service franchise locations and develops retail spaces across the Carolinas. Our rapidly growing portfolio focuses on popular, fast-casual and quick-service brands, including: Del Taco, Freddy’s Frozen Custard & Steakburgers, Popeyes Louisiana Kitchen, Tropical Smoothie Café, Hӓagen-Dazs, and Teriyaki Madness.

• Build relationships with guests, handle guest issues.
• Serve as a model of Leadership to all Team Members.
• Assist the General Manager to control labor and food costs.
• Ensure Freddy's standard of Hospitality, Quality and Cleanliness.
• Assist GM in maintaining the overall efficiency and operations of the restaurant.

Assistant Manager Qualifications

• Always focused on profits and sales growth.
• Aptitude towards learning, coaching and teamwork.
• Prior restaurant management or leadership experience.
• Proficient in typical desktop software/application/programs.
• Ability to communicate effectively with guests and team members.
• Successful history of quality guest service, team building and development of people.
• Ability to motivate, train and hold responsible diverse staff in a fast-paced environment.
• Strong attention to detail and quality standards while managing time and priorities efficiently.
• Experience in setting and maintaining inventory, schedules, spreadsheets, and labor management.
• Experience in sales/activity reports, or other performance data to measure productivity or goal achievement.

Physical Demands

• Stand for extended periods during shifts.
• Follow proper lifting and safety procedures.
• Bend, reach, and pick up supplies or trash as needed.
• Carry products, boxes, and supplies weighing up to 60 pounds.
• Lift up to 50 pounds occasionally and up to 15 pounds frequently.

Freddy’s is an equal opportunity employer that makes employment decisions based on skills and experience; we encourage all qualified applicants to apply.

2504 Hwy 9 E, Little River, SC 29566, USA