Guest Experience Team Member (Flexible Hours)

Popeyes; South Carolina; On-site; USD 11,000 - 16,000; Full time

Job summary

Freddy’s Frozen Custard & Steakburgers is hiring Team Members to deliver friendly guest service, uphold brand standards, and assist across stations. The role emphasizes smiles, attentiveness, and accurate order processing at the Little River, SC location.

Responsibilities include food preparation, health and safety, stock handling, and maintaining cleanliness. Growth opportunities are available for those who show pride, service, and detail in daily tasks.

Qualifications

• Must be at least 16 years old.
• Friendly, positive and team focused.
• Professional appearance and attitude.
• Willing to learn and work multiple stations.
• 1+ years of guest service experience.
• Restaurant or hospitality experience preferred.
• Enjoys working with people and serving quality food.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Act with integrity and honesty.
• Promote the culture of Freddy’s.
• Prompt and regular attendance on shifts.
• Unload and stock inventory items as needed.
• Prepare and package food and drink products.
• Maintain health and safety standards in work areas.
• Demonstrate knowledge of the brand and menu items.
• Great guests with a smile while receiving orders and processing payments.
• Maintain the cleanliness of the restaurant, dining room, restroom, and exterior.
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve.

Skills

Guest service

Teamwork

Flexible hours

Professional appearance

Willing to learn

Multi-station

Brand knowledge

Customer greetings

Restaurant cleanliness

Food safety awareness

Job description

Pay rate will be based on experience, availability, position, and business needs.

Summary

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.

Freddy’s is looking for Team Members who have the skills and behaviors to create memorable experiences for our guests. A Team member is passionate about providing guests with the best experience possible. Must be able to follow basic hospitality: Smile, make eye contact, greet the guest, repeat the order, and thank the guest. Growth opportunities are available to candidates who demonstrate pride, service and that attention to detail that makes Freddy’s successful.

Be a part of something special and create your own path

This location is owned by Impeccable Restaurant Group. IRG is a multi-brand fast-food operator and commercial real estate developer. Co-founded by former NBA star Carlos Boozer, Rob Tanner, Amit Sehgal, and Dr. Jeffrey Postal, the group primarily operates quick-service franchise locations and develops retail spaces across the Carolinas. Our rapidly growing portfolio focuses on popular, fast-casual and quick-service brands, including: Del Taco, Freddy’s Frozen Custard & Steakburgers, Popeyes Louisiana Kitchen, Tropical Smoothie Café, Hӓagen-Dazs, and Teriyaki Madness.

Team Member Responsibilities

• Act with integrity and honesty.
• Promote the culture of Freddy’s.
• Prompt and regular attendance on shifts.
• Unload and stock inventory items as needed.
• Prepare and package food and drink products.
• Maintain health and safety standards in work areas.
• Demonstrate knowledge of the brand and menu items.
• Great guests with a smile while receiving orders and processing payments.
• Maintain the cleanliness of the restaurant, dining room, restroom, and exterior.
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve.

Team Member Qualifications

• Must be at least 16 years old.
• Friendly, positive and team focused.
• Professional appearance and attitude.
• Willing to learn and work multiple stations.
• 1 or more years of guest service experience.
• Restaurant or hospitality experience preferred.
• Enjoys working with people and serving quality food.
• Flexible availability, including evenings, weekends, and holidays.

Physical Demands

• Stand for extended periods during shifts.
• Follow proper lifting and safety procedures.
• Bend, reach, and pick up supplies or trash as needed.
• Carry products, boxes, and supplies weighing up to 60 pounds.
• Lift up to 50 pounds occasionally and up to 15 pounds frequently.

Freddy’s is an equal opportunity employer that makes employment decisions based on skills and experience; we encourage all qualified applicants to apply.

2504 Hwy 9 E, Little River, SC 29566, USA