Senior Restaurant Operations & Guest Experience Lead

Hunter Super Techs - TurnPoint; Lincoln (NE); On-site; USD 42,000 - 66,000; Full time

Job summary

Hunter Super Techs - TurnPoint Lincoln, NE is seeking an Assistant General Manager to lead daily restaurant operations and drive guest satisfaction. You will direct and supervise Assistant Managers and Team Members, ensuring top-tier service, food quality, safety, and sanitation while meeting profitability goals.

The role requires strong communication, organizational skills, and a flexible approach to shifts.

Qualifications

• Strong written and spoken communication skills.
• Excellent organization and time management.
• Ability to work under pressure and solve problems.
• Able to take and give direction in a fast-paced setting.
• Flexible to business needs and shifts.
• Works well with team members and guests.
• Committed to service and reliability.
• Maintains attendance and flexibility as required.

Responsibilities

• Direct operations to ensure guest satisfaction and profitability.
• Lead and supervise Assistant Managers and team members.
• Ensure standards of food quality, service, cleanliness, safety, and sanitation.
• Schedule labor effectively to optimize labor costs and guest wait times.
• Maintain inventory control, cash handling, and budgets within the restaurant.
• Foster positive guest relations and resolve guest concerns professionally.
• Coordinate with local authorities on regulatory compliance.
• Support advertising and promotions to drive sales.

Skills

Professional communication

Organization & time management

Pressure handling

Problem solving

Direction & flexibility

Team collaboration

Service orientation

Reliability & attendance

Shift flexibility

Job description

Hunter Super Techs - TurnPoint Lincoln, NE is seeking an Assistant General Manager to lead daily restaurant operations and drive guest satisfaction. You will direct and supervise Assistant Managers and Team Members, ensuring top-tier service, food quality, safety, and sanitation while meeting profitability goals.

The role requires strong communication, organizational skills, and a flexible approach to shifts.