Assistant Manager — Growth Path to Restaurant Manager

Dunkin' Donuts Incorporated; Colorado; On-site; USD 42,000 - 54,000; Full time

Job summary

Quality Brand Group LLC, a multi-store Dunkin’ franchisee, seeks an Assistant Manager to lead shifts, supervise crew, and assist the Restaurant Manager in daily store operations. You will help drive guest satisfaction, train staff, and ensure compliance with brand standards.

The role develops candidates toward long-term restaurant management with focus on leadership, cost controls, and performance management.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills required.
• Restaurant, retail, or supervisory experience preferred.
• Guest focus – anticipate and understand guests’ needs and exceed expectations.
• Passion for results – set targets and deliver on commitments.
• Problem solving and decision making – make good decisions based on analysis and judgement.
• Building effective teams – place the right people and enable decisions.
• Ability to learn to operate standard restaurant equipment; physical requirements may apply.

Responsibilities

• Manage a positive team environment during shifts and ensure guest satisfaction.
• Assist Restaurant Manager with planning, direction, and store operation fundamentals.
• Oversee daily crew scheduling, training, and performance feedback.
• Ensure compliance with safety, food safety, and brand standards.
• Monitor labor and costs; execute systems to meet service and quality goals.
• Support recruiting and onboarding aligned with franchise standards.

Skills

Fluent English

Math skills

Writing skills

Supervisory experience

Guest focus

Results driven

Problem solving

Team leadership

Physical ability

Safety and compliance

Job description

Quality Brand Group LLC, a multi-store Dunkin’ franchisee, seeks an Assistant Manager to lead shifts, supervise crew, and assist the Restaurant Manager in daily store operations. You will help drive guest satisfaction, train staff, and ensure compliance with brand standards.

The role develops candidates toward long-term restaurant management with focus on leadership, cost controls, and performance management.