Assistant Manager: Growth-Driven Leader in Retail Ops

Abercrombie & Fitch Co.; California (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership.

You will analyze the business and deliver best-in-class customer service while overseeing daily store operations, including opening and closing routines, and driving efficiency across processes. You will lead staffing, training, and engagement initiatives, bringing the brand to life through floorset updates, styling guidance, and product knowledge.

Qualifications

• Experience supervising salesfloor and stockroom with strong customer service.
• Experience in staffing, scheduling and payroll management.
• Strong product knowledge and brand awareness.
• Ability to train and develop non-management staff.
• Comfort with visual merchandising and floorset updates.
• Data-driven decision making from reports.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Staff supervision

Sales analytics

Brand knowledge

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership.

You will analyze the business and deliver best-in-class customer service while overseeing daily store operations, including opening and closing routines, and driving efficiency across processes. You will lead staffing, training, and engagement initiatives, bringing the brand to life through floorset updates, styling guidance, and product knowledge.