Assistant Manager: Grow Profits, Lead Team, Delight Guests

Applebee's; Shelby (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid training

Early wage access

Company discounts

Advancement opportunities

Job summary

IHOP is seeking an Assistant Manager in Shelby, NC to support the Restaurant Manager in daily operations, driving profitability and service excellence. You will lead a team, manage costs, and ensure a high-quality guest experience while upholding brand standards.

The role emphasizes strong leadership, POS systems expertise, and the ability to thrive in a fast-paced environment. Competitive pay and opportunities for growth are offered.

Qualifications

• At least 1 year experience in casual restaurant operations.
• High School Diploma preferred.
• Proficient with POS systems.
• State certifications preferred where applicable.
• Strong leadership and conflict-resolution abilities.
• Excellent written and verbal communication.

Responsibilities

• Assist the Restaurant Manager in profitable operation per company policies.
• Oversee cost control, customer service, appearance, and sales building.
• Drive profit maximization and employee development.
• Ensure staff compliance with safety and quality standards.

Skills

Team leadership

Communication skills

POS systems proficiency

Fast-paced environment

Attention to detail

Education

High School Diploma (preferred)

Job description

When you work for IHOP restaurants, we encourage you to “Be the pancake you wish to see in the world!” Being a team member allows you to be more than just a traditional employee. You help create smiles for the future.

Job Description

As the Assistant Manager, you will assist the Restaurant Manager in operating the restaurant profitably within the established practices and procedures of Company Operations. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits, and employee development.

Requirements

• A minimum of 1 year’s experience in the Casual Restaurant industry is required.
• A High School Diploma is preferred.
• Proficiency in POS systems.
• Current alcohol and food certifications that meet state requirements are preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.
• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• Company discounts – MAKE IT A ROUTINE AND SAVE!
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.