Assistant Manager (Full-time) Monroeville, PA.

Goodwill of Southwestern Pennsylvania; Monroeville (Allegheny County); On-site; USD 21,132 - 24,300; Full time

Job summary

A nonprofit organization is seeking an Assistant Store Manager to support retail operations and enhance customer service. You will lead staff, ensure the store meets sales expectations, and maintain high operational standards. Candidates should have strong communication skills, management experience, and a commitment to community service. Local travel may be required. Join a mission-driven team dedicated to making a difference.

Qualifications

• High school diploma or equivalent and 2 or more years’ management experience required.
• Associates' Degree and 1 year of management experience required.
• Experience in retail, fast food, re-sale, or manufacturing preferred.

Responsibilities

• Assist the Store Manager in the operation of the retail store.
• Provide leadership and direction to staff and ensure production goals are met.
• Ensure compliance with organizational policies and procedures.

Skills

Leadership

Customer service

Problem-solving

Communication skills

Education

High school diploma or equivalent

Associates' Degree

Job description

• Full-time

Company Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields.Learn more about working at Goodwill. You can help. We can show you how.

Job Description

As the Assistant Store Manager, you will display your critical thinking skills by assisting the Store Manager in the operation of the retail store/outlet. Demonstrate your exceptional management abilities by overseeing personnel, and daily operations. Model your active listening and interpersonal skills by providing customer focused service. The Assistant Store Manager you will grow your leadership skills, through a career in retail while adding value to the community!

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers, ensuring that production and quality goals are achieved and sales expectations are met and that the store operates in an efficient manner.
• Ensure a positive application of organizational policies and procedures by all staff and retail facilities so theyoperate in such a manner as to reflect a positive internal and external appearance.
• The qualified candidate will have excellent oral/written communication skills; possess organizational, problem solving, and management skills, and be customer/detail oriented.

External Hiring Range:$15.34 up to $17.64/Hour

Travel: Local travel may will be required.

Qualifications

• High school diploma or equivalentAND2 or more years’ experiencein Management required. OR
• Associates' DegreeAND1 year of experiencein Management required.
• Internal Candidates will be considered with-High school diploma or equivalentAND6 months of experiencein the Goodwill Team Leader role required.
  • Experience in retail, including fast food, re-sale, or manufacturing/production experience preferred.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH)

Additional Information

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