Assistant Manager - Front of House

Shelby American, Inc.; Lebanon (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a family-owned restaurant group as an Assistant Restaurant Manager, where your leadership will enhance customer experiences and empower staff. In this fast-paced environment, you will embody the company's core values and ensure a high standard of service. Your role will involve training staff, maintaining quality, and driving sales through exceptional customer satisfaction. With a commitment to integrity and respect, this position offers a unique opportunity to be part of a supportive culture that values every team member. If you are passionate about service and eager to grow, this role is perfect for you.

Benefits

Competitive Salary

Performance-Based Bonus

Comprehensive Management Training

Complete Healthcare Package

Retirement Incentive Savings

Generous Paid Time Off

Paid Holidays

Qualifications

• Genuine desire to serve others and excellent people skills are essential.
• Strong work ethic and continuous drive to improve are necessary.

Responsibilities

• Uphold company values and increase sales through customer satisfaction.
• Train staff and enforce safety procedures while maintaining discipline.

Skills

People Skills

Problem Solving

Work Ethic

Customer Service

Education

Prior Restaurant Experience

Job description

Description

Demos’ Restaurant is an independent, family-owned restaurant group where the Assistant Restaurant Manager works directly with the general manager and owners in a fast-paced, fun, service-driven culture to provide a unique experience to our customers and staff and serve as leadership for the store and staff. At Demos’, we genuinely care about you and we pride ourselves on a culture that values respect, integrity, accountability, morality, humility, consistency, dependability, courage, dedication and discipline. You are part of the family.

Assistant Restaurant Manager Responsibilities:

• Uphold and exemplify our purpose statement and values.
• Increase sales through customer satisfaction.
• Enforce systems set in place and ensure others, including managers, do the same.
• Monitor and enforce all details.
• Ensure organization.
• Identify and correct wasteful practices.
• Treat all employees fairly, firmly and friendly.
• Be a moral leader for your staff.
• Train all staff.
• Assist staff when needed.
• Maintain and enforce all discipline.
• Always have a plan B, C and D.
• Enforce safety procedures.
• Have uncompromising value for quality.
• Maintain good appearance of staff and building.
• Be dependable using Demos’ definition – do what you are supposed to do when you are supposed to do it whether your supervisor is present or not.

Requirements:

Ideal candidate will possess a genuine desire to serve others, excellent people skills, problem solving skills, high standards, a strong work ethic and a continuous drive to improve. Prior restaurant experience required, preferably in a high volume, full-service environment.

Benefits:

• Competitive salary based on experience and performance
• Performance-based bonus plan
• Comprehensive Management Training Program
• Reasonable work hours
• Complete healthcare package: Medical, Prescription, Dental, Vision, Life, and Long- Term Disability
• Retirement Incentive Savings program with matching contributions
• Corporate Chaplains program for you and your family
• Generous paid time off including vacation, personal and sick days
• Paid holidays – Thanksgiving, Christmas Eve and Christmas Day