Assistant Manager Financial Services - Oakdale

Teachers Federal Credit Union; Oakdale (NY); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Quarterly incentive program

Paid time off

401(k) company contribution

Dental & Vision premium paid

Tuition reimbursement for full-time

Exclusive loan discount on card loans

Job summary

Teachers Federal Credit Union in New York seeks an Assistant Manager to support daily branch operations, grow member relationships, and promote products and services. You will assist the branch manager, supervise staff in their absence, and drive performance through coaching and strategic customer care.

The role requires a High School Diploma, 3+ years in branch banking, and proficiency in MS Word/Excel; notary commission within six months is expected, with Spanish skills preferred.

Qualifications

• High School Diploma required.
• Three years of branch banking experience required.
• Proficient in Microsoft Word and Excel.
• Must obtain notary commission within six months.
• Spanish language skills preferred.

Responsibilities

• Performs routine branch opening, closing, member service, and other tasks.
• Supervises the branch during the manager’s absence.
• Coaches staff to cross-sell and tracks sales goals.
• Helps achieve financial, operational, and customer satisfaction goals.
• Resolves member or operational issues.
• Coordinates with teams to promote products and represent the Credit Union.
• Supports growth by deepening relationships and member acquisition.
• Ensures optimal service and adherence to controls.
• Access reports to assess branch performance and inform decisions.
• Ensures compliance with policies and procedures.
• Performs duties of a supervisor and other tasks as needed.

Skills

Spanish language

Notary commission

Customer service

Education

High School Diploma

Tools

Microsoft Word

Excel

Job description

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part‑time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

Summary

The Assistant Manager is responsible for assisting the branch manager in the daily operations of a retail Credit Union branch office that develops and grows member relationships, promotes products and services, and delivers efficient operations.

Education And/or Experience

• High School Diploma required
• Minimum of three years branch banking experience required as an individual contributor
• Microsoft Word and Excel skills required
• Commissioned notary or can successfully obtain a notary commission in the state where you work within six months of starting in the role required
• Spanish language skills preferred

Job Responsibilities

• Performs routine branch opening, closing, member service, and other operational tasks and activities
• Assumes responsibility for the supervision of the branch office during the manager’s absence
• Coach staff to cross-sell and track achievement against sales goals, and provide training on sales techniques
• Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch
• Resolves member or operational issues
• Coordinates with other Credit Union teams to promote products and represents the Credit Union during community events
• Supports portfolio growth by helping to identify opportunities to deepen relationships and increase member acquisition
• Ensures members receive optimal service and monitor/adheres to operational controls
• Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals.
• Ensures compliance with Teachers policies and procedures
• Perform all duties inherent in the role of a supervisor
• Perform other duties as needed upon request by immediate supervisor

Benefits Of Joining The Teachers Team

We provide a competitive compensation and benefits package that includes, but is not limited to:

• This position is eligible for our quarterly retail performance incentive program. Employees in non-commission roles may also receive an annual discretionary bonus.
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teacher

The good faith range for this position is $28.50 to $34.15 an hour. Eligible for quarterly incentive cash opportunity. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers