Assistant Manager, Fashion Retail & Customer Experience

J.Crew Group; Dawsonville (GA); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Flexible days and hours

Amazing merchandise discounts

24/7 free confidential help with a var

Personal and professional development

Giving back – volunteer program

Job summary

J.Crew Group in Dawsonville, GA is seeking an Assistant Manager to lead a store team, drive sales, and deliver exceptional customer experiences. You’ll coach associates, model best practices on the floor, and partner with leadership to meet goals while stepping in during gaps with adaptability and a strong service mindset.

You will respond quickly to changing priorities, support store events, and ensure operations align with the brand’s standards and values.

Qualifications

• 2+ years of experience in a comparable retail role.
• Strong communication and customer service skills.
• Ability to supervise and coach staff during shifts.

Responsibilities

• Be a role model for personalized connections that drive loyalty.
• Observe performance and assist to complete sales.
• Lead fit sessions to improve product knowledge.
• Share actions to improve customer interactions.
• Ensure the team meets and exceeds goals.
• Own the selling floor and staff placement.
• Step in for other managers when needed.
• Plan local events to drive traffic and sales.

Education

High school diploma or equivalent

Job description

J.Crew Group in Dawsonville, GA is seeking an Assistant Manager to lead a store team, drive sales, and deliver exceptional customer experiences. You’ll coach associates, model best practices on the floor, and partner with leadership to meet goals while stepping in during gaps with adaptability and a strong service mindset.

You will respond quickly to changing priorities, support store events, and ensure operations align with the brand’s standards and values.