Assistant Manager F-B, PT

Marcus Theatres; Suwanee (GA); Sur place; USD 20 000 - 29 000; Temps partiel

Résumé du poste

Marcus Theatres in Suwanee, GA is seeking an Assistant Manager to lead theatre operations and deliver exceptional guest service in a fast-paced setting.

You will supervise hourly staff, assist with hiring and training, and ensure compliance with policies to meet financial targets. The role requires strong communication, cash handling, and familiarity with POS systems, projection equipment, and payroll processes.

Qualifications

• High school diploma or equivalent required or preferred college coursework.
• Experience supervising teams in fast-paced environments.
• Strong written and verbal communication skills.

Responsabilités

• Lead theatre operations in a fast-paced venue and maintain guest service standards.
• Assist GM with hiring, training and staff development.
• Monitor cash handling, payroll, timekeeping, and back office tasks.
• Drive sales, loyalty registration and brand awareness through marketing efforts.

Connaissances

Supervisory experience

Communication skills

Flexibility

Formation

High school diploma or equivalent

Business/Marketing coursework preferred

Outils

Microsoft Word

Microsoft Excel

POS system

Description du poste

• FREE MOVIES**

Description

Description - External

Starting Pay: $18.00/hr. Part Time Hours Available. Available Shifts: Morning, Day, Evening, Nights. Days Available: Monday-Sunday, Most Holidays

Food. Service. Film. Fun!

Broad Description of Duties

The Assistant Manager plays a significant role in theatre operations. The Assistant Manager leads by example and delivers superior guest service in a fast-paced, clean and safe environment. The Assistant Manager supervises and motivates hourly theatre associates and follows operating policies and procedures to ensure all company objectives are met and to achieve financial targets. This position reports to the General Manager/Manager.

Essential Functions/Job Duties

• Ø Ability to work and problem solve independently
• Ø Consistently create a welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service
• Ø Assist GM with hiring, training and associate development
• Ø Supervise, motivate, reward and coach theatre associates to sustain exceptional levels of performance and appropriately counsel associates when they are not meeting expectations
• Ø Understand and demonstrate desired behaviors for all staff duties including driving sales, loyalty registration, cash management, inventory, and follow-up with guests
• Ø Ability to evaluate key performance indicators and translate into actionable information to drive guest satisfaction and financial results
• Ø Maintain facilities that are clean, safe and in good repair
• Ø Follow required procedures in the event of a guest or associate incident
• Ø Identify opportunities to increase brand awareness and drive traffic into the theatre through a variety of marketing efforts, social media and community involvement
• Ø Proficient in cash handling skills
• Ø Proficient in Microsoft® Word, Excel, POS System
• Ø Operate projection equipment including projectors, servers and sound equipment. Perform basic projection troubleshooting upon completion of training
• Ø Proficient in payroll processing, time keeping records, back office and audit process
• Ø Enforce applicable federal, state, and local laws and regulations
• Ø Preserve confidentiality of theatre information and passwords including knowledge of and adherence to PCI regulations
• Ø Process daily corporate office or supervisor requests via phone and email
• Ø Perform other such duties as may be assigned by Director of Operations, District Director, General Manager and Manager

Educational Requirements

• Ø High school diploma or equivalent
• Ø College coursework in Business Management and Marketing preferred
• Ø Ability to obtain food handling and bartending licenses as required by local/state laws

Qualifications

• Ø Minimum 18 years of age
• Ø Strong written and verbal communication skills
• Ø Supervisory experience in a high volume movie theatre, retail or hospitality environment
• Ø Flexible work schedule that includes late evenings, weekends and holidays as dictated by business needs