Assistant Manager — Eye Care Retail Leader

LensCrafters; Rochester Hills (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive bonus plan

Employee discounts

Job summary

LensCrafters in Michigan is seeking an Assistant Manager to lead in the Store Manager's absence and act as a business owner within the LensCrafters community. You will drive key metrics and deliver a premier vision-care experience to patients and customers.

You will partner with the Store Manager to develop the team, maintain store appearance, and ensure policy compliance. The role requires flexible scheduling, including nights and weekends, and a strong background in retail leadership and

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality and improvement to exceed KPIs: comp sales, % sales to plan, conversion, customer count.
• Supports store business plans to maximize sales and profit.
• Partner with store manager to lead and develop team.
• Delivers clear, constructive, timely feedback and partners with Store Manager on development.
• Executes visual directives and maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights and weekends.

Skills

Strong communicator

Customer service

Sales skills

Team leadership

Problem solving

Education

High School diploma or equivalent

College degree or equivalent

Tools

Cash register

Job description

LensCrafters in Michigan is seeking an Assistant Manager to lead in the Store Manager's absence and act as a business owner within the LensCrafters community. You will drive key metrics and deliver a premier vision-care experience to patients and customers.

You will partner with the Store Manager to develop the team, maintain store appearance, and ensure policy compliance. The role requires flexible scheduling, including nights and weekends, and a strong background in retail leadership and