Assistant Manager - Express Car Wash Leadership & Sales

BlueWave | ClearWater: Careers; Lumberton (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off and vacation

Holiday pay

Free car washes

Leadership training and development

Career advancement opportunities

Company uniforms

Training and ongoing support

Job summary

ClearWater Express Wash and BlueWave Express Wash are seeking an Assistant Manager to lead daily operations at our Lumberton location. You will supervise team members, drive guest satisfaction, and support sales and memberships in a fast-paced setting.

As a hands-on manager, you’ll partner with the General Manager to recruit, train, and mentor staff, maintain safety and quality standards, and grow our local customer base while delivering exceptional service.

Qualifications

• Has at least 1 year of leadership, supervisory, or management experience — preferred.
• Enjoys coaching, developing, and motivating others.
• Has strong communication and interpersonal skills.
• Provides excellent customer service and understands the importance of the guest experience.
• Is comfortable with sales, membership growth, and achieving performance goals.
• Has strong problem-solving and decision-making skills.
• Takes initiative and can work independently when needed.
• Is organized and able to manage multiple priorities.
• Has basic computer and technology skills.
• Is willing to learn car wash equipment, operations, and maintenance.
• Can work outdoors in changing weather conditions.
• Has previous experience in retail, restaurant, hospitality, sales, customer service, automotive, or similar industries — preferred but not required.
• Is dependable and committed to leading by example.

Responsibilities

• Partner with the Car Wash General Manager to recruit, hire, train, and develop Team Members and Team Leads.
• Lead by example and create a positive, productive, and team‑oriented work environment.
• Coach team members on customer service, sales, memberships, safety, and operational procedures.
• Help build a culture of accountability, recognition, and continuous improvement.
• Support scheduling, staffing, and daily team assignments as needed.
• Assist with the day‑to‑day operations of an express car wash location.
• Ensure the location is clean, organized, safe, and operating efficiently.
• Monitor wash quality and ensure company standards are consistently maintained.
• Ensure team members follow company policies, procedures, safety standards, and appearance expectations.
• Assist with opening and closing procedures and other daily operational responsibilities.
• Help identify and resolve operational, equipment, and facility issues.
• Learn and support all areas of car wash operations.
• Provide exceptional customer service and guest service and set the standard for the team.
• Help guests understand wash services, packages, and membership options.
• Support the team in achieving sales, membership, and customer experience goals.
• Identify opportunities to increase local sales and membership growth.
• Help resolve guest concerns and ensure customers leave with a positive experience.
• Assist the Car Wash General Manager with reviewing location performance and identifying opportunities for improvement.
• Monitor key operational and financial performance metrics.
• Use company software, point‑of‑sale systems, Microsoft Office, and other technology to support daily operations.
• Assist with inventory, supplies, and other administrative responsibilities.
• Communicate operational needs, team performance, and opportunities to site leadership.

Skills

Leadership experience

Communication skills

Interpersonal skills

Customer service

Sales

Problem-solving

Initiative

Organization

Basic computer skills

Willingness to learn

Tools

MS Office

POS systems

Job description

ClearWater Express Wash and BlueWave Express Wash are seeking an Assistant Manager to lead daily operations at our Lumberton location. You will supervise team members, drive guest satisfaction, and support sales and memberships in a fast-paced setting.

As a hands-on manager, you’ll partner with the General Manager to recruit, train, and mentor staff, maintain safety and quality standards, and grow our local customer base while delivering exceptional service.