Assistant Manager

Clearwater Express Wash; Lumberton (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay

Monthly bonus opportunities

Full-time opportunities

Medical, dental, and vision benefits

Paid time off and vacation

Holiday pay

Free car washes

Leadership training and development

Career advancement opportunities

Company uniforms

Training and ongoing support

Job summary

ClearWater Express Wash is seeking an Assistant Manager in Lumberton, TX to collaborate with the General Manager in running daily operations, developing team members, and delivering excellent guest service while driving sales and memberships.

This hands-on, full-time role emphasizes leadership across operations, customer care, and performance goals, with opportunities for growth into higher leadership positions.

Qualifications

• The ideal candidate: at least 1 year of leadership, supervisory, or management experience — preferred.
• Enjoys coaching, developing, and motivating others.
• Has strong communication and interpersonal skills.
• Provides excellent customer service and understands the guest experience.
• Is comfortable with sales, membership growth, and achieving performance goals.
• Has strong problem-solving and decision-making skills.
• Takes initiative and can work independently when needed.
• Is organized and able to manage multiple priorities.

Responsibilities

• Recruit, hire, train, and develop Team Members and Team Leads.
• Lead by example and create a positive, productive, and team-oriented work environment.
• Coach team members on customer service, sales, memberships, safety, and operational procedures.
• Help build a culture of accountability, recognition, and continuous improvement.
• Support scheduling, staffing, and daily team assignments as needed.
• Assist with the day-to-day operations of an express car wash location.
• Ensure the location is clean, organized, safe, and operating efficiently.
• Monitor wash quality and ensure company standards are consistently maintained.
• Ensure team members follow company policies, procedures, safety standards, and appearance expectations.

Skills

Leadership

Customer service

Communication

Sales

Problem solving

Organizational skills

Job description

Job Details

Job DetailsJob Location: TXHO18 Lumberton - Lumberton, TX 77657Salary Range: $17.00 - $18.00 HourlyTravel Percentage: Up to 25%Assistant Manager

Employment Type: Full-Time

Companies: ClearWater Express Wash & BlueWave Express Wash

Compensation: Competitive base pay + monthly bonus opportunities

About ClearWater Express Wash & BlueWave Express Wash

ClearWater Express Wash and BlueWave Express Wash are growing express car wash companies focused on providing an exceptional experience for our guests while creating opportunities for our team members to grow. We are looking for motivated, dependable, and people-focused Assistant Managers to help lead our locations and support our teams.

As an Assistant Manager, you'll work closely with the Car Wash General Manager to oversee daily operations, lead and develop team members, provide excellent customer service, drive sales and membership growth, and maintain the standards that keep our locations operating safely and efficiently.

This is a hands‑on management position for someone who enjoys working with people, solving problems, and taking ownership in a fast‑paced environment.

Previous car wash experience is not required. Leadership experience in retail, restaurants, hospitality, sales, customer service, automotive, or other fast‑paced industries can translate well to this role.

What You'll Do

Team Leadership & Development

• Partner with the Car Wash General Manager to recruit, hire, train, and develop Team Members and Team Leads.
• Lead by example and create a positive, productive, and team‑oriented work environment.
• Coach team members on customer service, sales, memberships, safety, and operational procedures.
• Help build a culture of accountability, recognition, and continuous improvement.
• Support scheduling, staffing, and daily team assignments as needed.

Daily Operations

• Assist with the day‑to‑day operations of an express car wash location.
• Ensure the location is clean, organized, safe, and operating efficiently.
• Monitor wash quality and ensure company standards are consistently maintained.
• Ensure team members follow company policies, procedures, safety standards, and appearance expectations.
• Assist with opening and closing procedures and other daily operational responsibilities.
• Help identify and resolve operational, equipment, and facility issues.
• Learn and support all areas of car wash operations.

Guest Experience & Sales

• Provide exceptional customer service and guest service and set the standard for the team.
• Help guests understand wash services, packages, and membership options.
• Support the team in achieving sales, membership, and customer experience goals.
• Identify opportunities to increase local sales and membership growth.
• Help resolve guest concerns and ensure customers leave with a positive experience.

Business & Administrative Responsibilities

• Assist the Car Wash General Manager with reviewing location performance and identifying opportunities for improvement.
• Monitor key operational and financial performance metrics.
• Use company software, point‑of‑sale systems, Microsoft Office, and other technology to support daily operations.
• Assist with inventory, supplies, and other administrative responsibilities.
• Communicate operational needs, team performance, and opportunities to site leadership.

QualificationsWhat We're Looking For

We're looking for someone who is confident, positive, accountable, and ready to lead people in a fast‑paced environment.

The ideal candidate:

• Has at least 1 year of leadership, supervisory, or management experience — preferred.
• Enjoys coaching, developing, and motivating others.
• Has strong communication and interpersonal skills.
• Provides excellent customer service and understands the importance of the guest experience.
• Is comfortable with sales, membership growth, and achieving performance goals.
• Has strong problem‑solving and decision‑making skills.
• Takes initiative and can work independently when needed.
• Is organized and able to manage multiple priorities.
• Has basic computer and technology skills.
• Is willing to learn car wash equipment, operations, and maintenance.
• Can work outdoors in changing weather conditions.
• Has previous experience in retail, restaurant, hospitality, sales, customer service, automotive, or similar industries — preferred but not required.
• Is dependable and committed to leading by example.

What We Offer

• Competitive base pay
• Monthly bonus opportunities
• Full‑time opportunities
• Medical, dental, and vision benefits
• Paid time off and vacation
• Holiday pay
• Free car washes
• Leadership training and development
• Career advancement opportunities
• Company uniforms
• Training and ongoing support

Why Join Us?

At ClearWater Express Wash and BlueWave Express Wash, we believe great leaders create great teams and great guest experiences.

As an Assistant Manager, you'll have the opportunity to develop your skills in leadership, sales, customer service, team development, and business operations while working alongside experienced leaders and learning the car wash industry.

This position is an important part of our leadership pipeline and provides an opportunity to continue growing toward a Car Wash General Manager position.

No car wash experience? No problem. We'll teach you what you need to know.

If you're ready to take the next step in your leadership career, enjoy working with people, and want the opportunity to grow with two rapidly expanding express car wash brands, we'd love to have you join the ClearWater and BlueWave team.