Assistant Manager- Erie

PHANTOM FIREWORKS SHOWROOMS LLC; Erie, Buffalo, North East (Erie County, PA, Erie County); On-site; USD 45,000 - 65,000; Full time

Job summary

Phantom Fireworks Showrooms LLC in Erie/Buffalo, PA, is hiring a Retail Store Manager to lead daily operations, train staff, and ensure exceptional customer service year-round.

The role emphasizes inventory control, cash handling, POS proficiency, and safety compliance, with travel for trainings and conferences as needed.

Qualifications

• Retail or supervisory experience preferred.
• Strong leadership, organizational, and multitasking skills.
• Experience with cash handling and basic financial reporting.
• Proficiency with POS and inventory systems.
• Strong communication and customer service skills.
• Ability to identify and resolve issues proactively.
• Ability to stand for extended periods and work flexible hours; travel for training.

Responsibilities

• Support the Showroom Manager in all aspects of store operations.
• Maintain a safe, clean, and fully stocked store environment.
• Hire, train, schedule, and supervise employees.
• Ensure compliance with company policies and document/report issues.
• Oversee inventory management, including cycle counts and discrepancy resolution.
• Manage cash handling, daily balancing, deposits, and financial reporting.
• Complete weekly reconciliations (banking, payroll, expenses, petty cash).
• Maintain proficiency in POS, inventory, and ordering systems.
• Oversee store security, including equipment checks and monitoring potential risks.
• Assist with local advertising, signage, and community engagement efforts.
• Conduct performance evaluations and provide ongoing coaching.
• Attend required trainings, meetings, and annual conferences (travel required).
• Perform other related duties as assigned.

Skills

Leadership

Organizational skills

Multitasking

Cash handling

Customer service

Communication skills

Problem solving

Tools

POS systems

Inventory systems

Job description

Job Details: Job Location: Erie/Buffalo - North East, PA 16428, Position Type: Full Time, Job Shift: Any, Job Category: Management, Phantom Fireworks is the industry leader in retail sales of consumer fireworks. We are seeking a high-energy, self-motivated, and customer-focused individual to join our Retail Management team. No prior fireworks experience is required—comprehensive training is provided. This is a full-time, year-round position.

Key Responsibilities:

• Support the Showroom Manager in all aspects of store operations
• Maintain a safe, clean, and fully stocked store environment
• Hire, train, schedule, and supervise employees
• Ensure compliance with company policies and document/report issues
• Oversee inventory management, including cycle counts and discrepancy resolution
• Manage cash handling, daily balancing, deposits, and financial reporting
• Complete weekly reconciliations (banking, payroll, expenses, petty cash)
• Maintain proficiency in POS, inventory, and ordering systems
• Oversee store security, including equipment checks and monitoring potential risks
• Assist with local advertising, signage, and community engagement efforts
• Conduct performance evaluations and provide ongoing coaching
• Attend required trainings, meetings, and annual conferences (travel required)
• Perform other related duties as assigned

Qualifications: Qualifications:

• Previous retail or supervisory experience preferred
• Strong leadership, organizational, and multitasking skills
• Experience with cash handling and basic financial reporting
• Proficiency with POS and inventory systems
• Strong communication and customer service skills
• Ability to identify and resolve issues proactively
• Ability to stand for extended periods and work flexible hours
• Ability to work seasonal hours
• Willingness to travel for training and conferences