Assistant Manager — Drive-In Operations & Team Leader

Sonic Drive-In; Winnsboro (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

SONIC Drive-In in Winnsboro, LA is looking for an Assistant Manager to support the General Manager in running daily drive-in operations, train and back up team members, and ensure a clean, safe, and efficient guest experience.

You will manage staff, schedule shifts, monitor performance, and handle guest requests with professionalism. This role emphasizes leadership, conflict resolution, and adherence to company policies for outstanding service.

Qualifications

• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge and understanding of the restaurant industry or retail operations required.
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Responsibilities

• Directs and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Performs restaurant opening and/or closing duties.
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
• Completes weekly inventory as needed.
• Assists in administrative duties including maintaining files, records and all required documentation.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests and resolves complaints.

Skills

Team leadership

Communication skills

Problem solving

Autonomy

Tools

POS systems

Job description

SONIC Drive-In in Winnsboro, LA is looking for an Assistant Manager to support the General Manager in running daily drive-in operations, train and back up team members, and ensure a clean, safe, and efficient guest experience.

You will manage staff, schedule shifts, monitor performance, and handle guest requests with professionalism. This role emphasizes leadership, conflict resolution, and adherence to company policies for outstanding service.