Assistant Manager - Customer Experience & Team Lead

QuikTrip Corp.; Kaufman (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations and lead a high-performing team. You will deliver excellent customer service, reinforce standards, and promote a welcoming, efficient store environment.

Under the Store Manager's guidance, you will help train clerks, encourage teamwork, and uphold company policies. This role emphasizes leadership, customer engagement, and operational execution in a fast-paced retail setting.

Qualifications

• High school diploma or GED required.
• Retail store sales experience preferred.
• Able to communicate with customers, vendors, and employees in English.

Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations -Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Skills

Pleasant disposition

Patience

Self-motivated

English communication

Independent work

Education

High school diploma or GED

Job description

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations and lead a high-performing team. You will deliver excellent customer service, reinforce standards, and promote a welcoming, efficient store environment.

Under the Store Manager's guidance, you will help train clerks, encourage teamwork, and uphold company policies. This role emphasizes leadership, customer engagement, and operational execution in a fast-paced retail setting.