Assistant Manager: Customer Experience & Growth

Rent-A-Center; Orlando (FL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

401(k) with company match

Spouse/Dependent Life Insurance

Job summary

Rent-A-Center is hiring for a Credit Assistant Manager in Orlando. The role focuses on giving customers access to high-quality goods and delivering white-glove service in stores and at customers' homes.

You will handle credit and collections, customer service, deliveries and pickups, and merchandising to support growth and a superior in-store experience. The position requires 1–3 years in retail, customer service, or collections, a high school diploma or equivalent, and the ability to lift and

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record — You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Retail experience

Customer service

Collections experience

Communication skills

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for a Credit Assistant Manager in Orlando. The role focuses on giving customers access to high-quality goods and delivering white-glove service in stores and at customers' homes.

You will handle credit and collections, customer service, deliveries and pickups, and merchandising to support growth and a superior in-store experience. The position requires 1–3 years in retail, customer service, or collections, a high school diploma or equivalent, and the ability to lift and