Assistant Manager, CRM

Personalization Mall; Atlanta, Northern (GA, KY); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

1-800-FLOWERS.COM, INC in Atlanta, GA is seeking a CRM marketer to drive revenue through Email and SMS activation, owning campaigns from conception to measurement.

The expected salary range is $150,000–$170,000 annually, with comprehensive health and retirement benefits. Exact terms depend on experience and location.

Qualifications

• 2–4+ years of experience in CRM, lifecycle marketing, or digital marketing with Email and SMS activation.
• Proven ability to own and deliver revenue outcomes through CRM channels.
• Strong understanding of Email and SMS best practices including compliance (CAN-SPAM, TCPA), deliverability, and customer experience.
• Proven ability to work effectively with CRM Operations teams and manage cross-functional execution in a matrixed environment.
• Highly organized with strong project management skills and attention to detail.
• Data-driven mindset with ability to interpret results and turn insights into performance improvements.
• eCommerce and/or retail experience preferred.

Skills

CRM & lifecycle marketing

Revenue ownership through CRM

Email & SMS best practices

Cross-functional collaboration

Project management

Data-driven insights

Ecommerce/retail experience

Job description

The expected salary range for this position is $150,000 $170,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Featured benefits

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

Requirements

Qualifications

• 2-4 + years of experience in CRM, lifecycle marketing, or digital marketing with Email and SMS activation experience
• Demonstrated ability to own and deliver revenue outcomes through CRM channels
• Strong understanding of Email and SMS best practices including compliance (CAN-SPAM, TCPA), deliverability, and customer experience
• Proven ability to work effectively with CRM Operations teams and manage cross-functional execution in a matrixed environment
• Highly organized with strong project management skills and attention to detail
• Data-driven mindset with ability to interpret results and turn insights into performance improvements
• eCommerce and/or retail experience preferred

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