Assistant Manager - CherryVale Mall, Hollister

Abercrombie & Fitch Co.; Cherry Valley (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) savings plan with company match

Medical, dental and vision insurance

Paid time off

Merchandise discount

Volunteer day

Training and development opportunities

Job summary

Abercrombie & Fitch Co. in Illinois seeks an Assistant Manager – Retail Store to oversee daily operations, drive sales, and lead staff development. Responsibilities include staffing, training, visual merchandising, inventory control, and omni-channel order fulfillment.

The role emphasizes brand representation, customer service excellence, and applying product knowledge to meet store goals in a fast-paced fashion environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.
• Team-building and ability to coach others.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling and payroll operations.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness, driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision-making.
• Protect store assets and perform inventory control.
• Operate register/point-of-sale systems.
• Fulfill omni-channel orders.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Communication

Team leadership

Multi-tasking

Attention to detail

Education

Bachelor's degree

Job description

Job Title

Assistant Manager – Retail Store

Overview

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant Managers drive sales results, oversee daily store operations, provide best‑in‑class customer service, manage staffing, training, visual merchandising, and serve as talent leaders.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling and payroll operations.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness, driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Strong customer focus and knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.
• Team‑building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to work in a fast‑paced and challenging environment.

Benefits

• Competitive incentive bonus program.
• Paid time off and paid volunteer day per year.
• Merchandise discount.
• Medical, dental and vision insurance.
• Life and disability insurance.
• Associate assistance program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

Compensation

Starting rate: $20.45 per hour (range $20.45‑$20.45 per hour). Future modifications are possible.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.