Assistant Manager - Dartmouth Mall, Hollister

A&F Stores, Inc.; Dartmouth (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Assistance program

Parental leave

401(k) with match

Career training

Job summary

Abercrombie & Fitch Co. in Dartmouth, MA is seeking an Assistant Manager to oversee daily store operations, open/close routines, and drive sales through strong customer service. You will lead staffing, training, and development of non-management staff while maintaining brand standards and visual displays.

The role emphasizes analyzing reports, protecting assets, and delivering an exceptional omni-channel experience in a fast-paced retail environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and a drive to achieve results.
• Knowledge of current fashion trends and brand awareness.
• Excellent communication and interpersonal skills.
• Ability to coach, train, and develop others.
• Capable of balancing multiple tasks in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom for excellent service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and manage inventory control.
• Operate register/point-of-sale systems.
• Fulfill omni-channel orders.
• Represent brand and embody company culture and values.

Skills

Customer focus

Communication skills

Team-building

Initiative

Multitasking

Detail-oriented

POS systems

Education

Bachelor’s degree

Tools

POS systems

Job description

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They manage daily store operations, oversee opening and closing routines, and drive efficiency in all store processes. They also lead talent through recruiting, training, engagement, and development.

What You’ll Do

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

What It Takes

• Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year.
• Merchandise discount.
• Medical, dental and vision insurance.
• Life and disability insurance.
• Associate Assistance Program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

The starting rate for this position is $21.00 per hour. Pay range is $21.00 – $21.00 per hour. The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.