Assistant Manager - Northridge Mall, Hollister

A&F Stores, Inc.; Los Angeles (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Medical benefits

Life and disability insurance

Employee assistance program

Parental and adoption leave

401(k) with company match

Career development

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales results, oversee daily store operations, and lead talent development. You will manage opening/closing, staffing, and customer service while maintaining brand standards and visual presentation.

The role emphasizes product knowledge, omni‑channel fulfillment, and protecting store assets, with opportunities for career growth within a fast‑paced retail environment.

Qualifications

• Bachelor’s degree or 1 year supervisory experience in a customer-facing role.
• Strong customer focus and fashion awareness.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom for customer service and operations.
• Conduct staffing, scheduling and payroll tasks.

Skills

Customer focus

Fashion knowledge

Results driven

Communication skills

Team leadership

Initiative

Multitasking

Proactive thinking

Adaptability

Education

Bachelor’s degree

Job description

Assistant Manager

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are also talent leaders, driving everything from recruiting and training to engagement and development.

What You’ll Do

• Perform opening and closing routines.
• Supervise sales floor & shop stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

What It Takes

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per year
• Merchandise discount
• Medical, Dental and Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(k) savings plan with company match
• Training and Development Opportunities for Career Advancement

The starting rate for this position is $21.30 per hour.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.