Assistant Manager - Chelsea

The Storage Group; New York, Northern (NY, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan Contributions

Growth Opportunities

Recognition Programs

Family-Owned Culture

Job summary

StorageMart is hiring an Assistant Store Manager at our New York store to lead daily operations, engage customers, and drive store success. You will assist the Store Manager, help meet sales goals, and ensure a clean, welcoming facility.

The role emphasizes strong customer service, effective communication, and the ability to handle billing tasks. Compensation starts at $18.00 per hour, with benefits and growth opportunities.

Qualifications

• Retail or customer service experience required.
• Strong communication and problem-solving skills.
• Attention to detail and organization essential.
• Willing to perform light maintenance and outdoor tasks.
• Basic computer skills (email, data entry) required.

Responsibilities

• Support Store Manager in daily operations and sales goals.
• Provide friendly customer service in person, by phone, and email.
• Open/close the office and perform light maintenance.
• Assist customers with rentals, accounts, payments, and inquiries.
• Manage account records, billing, and collections.
• Occasionally support nearby store locations to maintain standards.

Skills

Retail experience

Customer service

Communication

Problem-solving

Attention to detail

Organizational skills

Basic computer skills

Light maintenance & outdoor work

Job description

155-165 W 29th St, New York, NY 10001, USA

Job Description

Posted Thursday, September 3, 2026 at 5:00 AM

Pay: $18.00 per hour

Join a Growing Team at StorageMart!

We take pride in delivering on our core values — Easy, Clean, Service — by providing our customers with spotless facilities, seamless experiences, and exceptional service.

As an Assistant Store Manager, you’ll play an essential role in daily operations, customer engagement, and overall store success.

Responsibilities

• Support the Store Manager in daily operations, sales goals, and business growth
• Provide friendly and professional customer service in person, over the phone, and via email
• Open and close the office and perform light property maintenance and cleaning
• Assist customers with rentals, account setup, payments, and general inquiries
• Manage account records, billing, and collections
• Occasionally support nearby store locations to maintain consistent company standards

Qualifications

• Retail, sales, or customer service preferred (training provided!)
• Excellent communication and problem-solving skills
• Strong attention to detail and organizational abilities
• Comfortable performing light maintenance and outdoor work
• Basic computer skills (email, data entry, and account management)

What We Offer

• Retirement Plan Contributions: Company-supported savings plan
• Growth Opportunities: Learn the business and advance your career
• Recognition Programs: Milestone awards, company events, and rewards through Bucketlist
• Family-Owned Culture: Supportive team environment that values your ideas and contributions

StorageMart is one of the largest independent self-storage companies in the world, with locations across the U.S., Canada, and the U.K. We provide secure, clean, and convenient storage solutions for both individuals and businesses — and we’re proud to make a difference in every community we serve.

If you’re dependable, motivated, and enjoy helping people, we’d love to hear from you.

155-165 W 29th St, New York, NY 10001, USA