Assistant Manager, Catering

Chick-fil-A; Wilkes-Barre Township (Luzerne County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Sundays Off

Local store discounts

Mileage reimbursement

Job summary

Chick-fil-A is hiring an Assistant Catering Manager to expand hospitality beyond the restaurant walls, coordinating with the leadership team to plan, prepare, and deliver events for corporate clients, schools, medical offices, and community celebrations.

This role blends administrative tasks, kitchen prep, guest relations, and delivery execution, offering hands-on responsibility and opportunities to grow into senior leadership within a locally owned operation.

Qualifications

• 1–2 years of experience in hospitality, catering, administrative coordinating, corporate sales, or event management.
• Exceptional time-management; calendar-focused and detail-oriented.
• Strong communication and interpersonal skills; professional brand representation.
• Valid, clean driver's license and reliable driving record for deliveries.
• Ability to lift up to 40 lbs and move with urgency.

Responsibilities

• Own catering platform: review orders, coordinate BOH prep, ensure accuracy of food, packaging, and utensils.
• Collaborate in hands-on assembly, staging, and packaging of large orders.
• Safely load, transport, and set up catering orders for local clients.
• Build relationships with local medical offices, schools, churches, and corporate partners.
• Track catering sales data, organize equipment, and schedule team drivers.

Skills

Experience

Professionalism & Organization

Customer Service Excellence

Driving Credentials

Physical Agility

Job description

About the Role

Are you an organized, detail-oriented professional with a passion for hospitality, logistics, and building community relationships?

As the Assistant Catering Manager at Chick-fil-A, you will play a critical role in taking our legendary hospitality outside the walls of our restaurant. You will work alongside our leadership team to plan, prepare, organize, and deliver memorable dining experiences for corporate events, schools, medical offices, and community celebrations.

This is a dynamic, high-impact role combining administrative organization, kitchen prep, guest relations, and active delivery execution. If you thrive in a role where no two days are the same and enjoy owning a crucial side of a business, we want to hear from you!

Key Responsibilities

• Order Management & Planning: Take ownership of our catering platform. Review upcoming orders, coordinate prep lists with the Back of House (BOH) kitchen team, and ensure 100% accuracy of all food, packaging, and utensils.
• Kitchen & Prep Collaboration: Actively participate in the hands‑on assembly, staging, and packaging of large catering orders to ensure premium food quality, freshness, and presentation.
• On‑Time Delivery & Set‑Up: Safely load, transport, and set up catering orders for local businesses and organizations using our standard protocols.
• Community Relationship Building: Cultivate existing relationships with local medical offices, schools, churches, and corporate partners to build repeat business and drive brand awareness.
• Administrative Tasks: Assist in tracking catering sales data, organizing catering equipment, and managing the scheduling of team delivery drivers.

Qualifications

• Experience: 1-2 years of experience in hospitality, catering, administrative coordinating, corporate sales, or event management is highly valued
• Professionalism & Organization: Exceptional time‑management skills; you are someone who double‑checks lists and lives by the calendar .
• Customer Service Excellence: Strong communication and interpersonal skills, with a natural ability to represent our brand in a professional corporate setting .
• Driving Credentials: Must possess a valid, clean driver's license and a reliable driving record (essential for handling deliveries) .
• Physical Agility: Ability to move with urgency, package delicate items securely, and lift up to 40 lbs of catering equipment/food.

What We Offer

• Sundays Off: Guaranteed time off every single week to spend with your family or recharge.
• Competitive Compensation & Career Growth: Paid training, competitive wages, and structured pathways into higher director-level positions .
• Discounts & Perks: Free meals during shifts, local store discounts, and mileage reimbursement when delivering orders in your own car.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick‑fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.