Assistant Manager, Café Ops & People Leader

Potbelly; Layton (UT); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

Group life insurance

Job summary

Potbelly Sandwich Works is looking for an Assistant Manager in Layton, Utah, to lead operational efforts. You will oversee team development, ensure product quality, and enhance customer satisfaction.

This role requires a minimum of 2 years of management experience in a fast-paced environment, with a focus on delivering exceptional customer service and driving sales. Full-time position offers competitive pay plus tips.

Qualifications

• Minimum of at least 2 years management experience in a restaurant or retail environment.
• All Shift Leaders and Managers must pass a Food Safety Certification course.
• Ability to manage a fast-paced, high-volume restaurant effectively.

Responsibilities

• Lead and develop team members to ensure quality and service.
• Handle customer complaints effectively.
• Drive neighborhood marketing and promotions to maximize sales.

Skills

Customer service skills

Strong organizational skills

Leadership

Ability to manage conflict resolution

Education

High School degree

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Potbelly Sandwich Works is looking for an Assistant Manager in Layton, Utah, to lead operational efforts. You will oversee team development, ensure product quality, and enhance customer satisfaction.

This role requires a minimum of 2 years of management experience in a fast-paced environment, with a focus on delivering exceptional customer service and driving sales. Full-time position offers competitive pay plus tips.