Assistant Manager - Billings, MT (N 27th St)

City Brew Coffee; Indiana (PA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Rewards & Recognition Program

Free drinks

Discounted drinks

Résumé du poste

City Brew Coffee in Billings, MT is seeking an Assistant Manager to support the Store Manager in daily operations and staff development. You will lead shifts, coach Baristas, and ensure a smooth guest experience during busy periods.

Ideal candidates show leadership, strong communication, and a positive, proactive attitude. The role emphasizes teamwork, community focus, and maintaining high store standards with reliability across mornings, evenings, weekends, and holidays.

Qualifications

• Leadership experience in coffee or food service preferred.
• Strong communication and people skills.
• Ability to multitask in a fast-paced environment.
• Flexibility to work mornings, evenings, weekends, and holidays.
• Positive attitude and willingness to lead by example.

Responsabilités

• Lead, coach, and support Shift Leaders and Baristas.
• Deliver and model outstanding guest service.
• Assist with hiring, onboarding, training, and scheduling.
• Help manage labor, inventory, and daily operations.
• Maintain store cleanliness, organization, and standards.
• Review reports and identify opportunities to improve performance.
• Support marketing initiatives and in-store promotions.
• Ensure compliance with company policies and procedures.
• Step in confidently during high-volume shifts and lead by example.
• Contribute ideas to improve team performance and store operations.

Connaissances

Leadership

Communication

Multitasking

Flexibility

Teamwork

Passion for coffee

Description du poste

Position:Assistant Manager - Billings, MT (N 27th St)

Location: 1211 N 27th St

Job Id:651

# of Openings:1

Assistant Manager – City Brew Coffee

Location: City Brew Coffee, N 27th Ave, Billings, MT 59101

Employment Type: Full-time

Reports to: Store Manager

Who We Are

At City Brew Coffee, we believe in serving without compromise. Our mission is to create a welcoming space where our Brew Crew thrives, our guests feel valued, and our communities stay connected.

We live by our core values:

• We are honest
• We strive for daily improvement
• We choose positivity
• We serve without compromise

Our Assistant Managers live and lead by The Three Things that define success at City Brew:

• Train – We invest in our people through hands-on coaching and support
• Develop – We grow future leaders and continuously improve
• Community Involvement – We build meaningful connections beyond our stores

About the Role

As an Assistant Manager, you’ll support the Store Manager in leading day-to-day operations while creating an environment where both your team and guests feel energized and supported.

You’ll play a key role in developing the Brew Crew, driving operational success, and delivering an exceptional customer experience—especially during those busy rushes where leadership matters most.

What You’ll Do

• Lead, coach, and support Shift Leaders and Baristas
• Deliver and model outstanding guest service
• Assist with hiring, onboarding, training, and scheduling
• Help manage labor, inventory, and daily operations
• Maintain store cleanliness, organization, and standards
• Review reports and identify opportunities to improve performance
• Support marketing initiatives and in-store promotions
• Ensure compliance with company policies and procedures
• Step in confidently during high-volume shifts and lead by example
• Contribute ideas to improve team performance and store operations

What We’re Looking For

• Leadership experience (coffee or food service preferred, but not required)
• Strong communication and people skills
• Ability to multitask in a fast-paced environment
• A positive attitude and willingness to lead by example
• Flexibility to work mornings, evenings, weekends, and holidays
• Passion for coffee, teamwork, and community

Why Join City Brew?

• A welcoming team and culture built on honesty, positivity, and improvement
• Your contributions are recognized and celebrated through our Rewards & Recognition Program, designed to spotlight the amazing work you do
• You’ll have the chance to make a real impact, grow your career, and shape the future of a brand built on quality, community, and connection
• Free/discounted drinks and the chance to share your love for coffee with others

City Brew Coffee is an Equal Opportunity Employer

Disclaimer:

This job description is intended to provide a general overview of the responsibilities and requirements of the Assistant Manager position at City Brew Coffee. It is not exhaustive and may not include all tasks and duties the Assistant Manager will be expected to perform. Additional duties may be assigned as needed to support the store's operations and ensure excellent customer service. City Brew Coffee reserves the right to modify this job description at any time, with or without notice. If at any time during your tenure as Store Manager you are unable to fulfill the responsibilities or if your availability changes, a title change with a corresponding pay adjustment may be considered. This version supersedes all previous versions.