Coffee Shop Assistant Manager | Lead, Develop & Excel

City Brew Coffee; Indiana (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Rewards & Recognition Program

Free drinks

Discounted drinks

Job summary

City Brew Coffee in Billings, MT is seeking an Assistant Manager to support the Store Manager in daily operations and staff development. You will lead shifts, coach Baristas, and ensure a smooth guest experience during busy periods.

Ideal candidates show leadership, strong communication, and a positive, proactive attitude. The role emphasizes teamwork, community focus, and maintaining high store standards with reliability across mornings, evenings, weekends, and holidays.

Qualifications

• Leadership experience in coffee or food service preferred.
• Strong communication and people skills.
• Ability to multitask in a fast-paced environment.
• Flexibility to work mornings, evenings, weekends, and holidays.
• Positive attitude and willingness to lead by example.

Responsibilities

• Lead, coach, and support Shift Leaders and Baristas.
• Deliver and model outstanding guest service.
• Assist with hiring, onboarding, training, and scheduling.
• Help manage labor, inventory, and daily operations.
• Maintain store cleanliness, organization, and standards.
• Review reports and identify opportunities to improve performance.
• Support marketing initiatives and in-store promotions.
• Ensure compliance with company policies and procedures.
• Step in confidently during high-volume shifts and lead by example.
• Contribute ideas to improve team performance and store operations.

Skills

Leadership

Communication

Multitasking

Flexibility

Teamwork

Passion for coffee

Job description

City Brew Coffee in Billings, MT is seeking an Assistant Manager to support the Store Manager in daily operations and staff development. You will lead shifts, coach Baristas, and ensure a smooth guest experience during busy periods.

Ideal candidates show leadership, strong communication, and a positive, proactive attitude. The role emphasizes teamwork, community focus, and maintaining high store standards with reliability across mornings, evenings, weekends, and holidays.