Barista (10th Ave.)

City Brew Coffee; Great Falls (MT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free drinks

Discounted drinks

Rewards program

Flexible schedule

Job summary

City Brew Coffee in Great Falls, MT is hiring a Barista to join a lively team. You’ll welcome guests, craft quality coffee and beverages, and help guests discover their perfect drink while upholding our service standards.

This role involves engaging with customers, making drinks, and delivering a warm, welcoming experience in a busy setting. You’ll work in a fast-paced environment, keep the cafe clean, handle transactions, and support the team through busy periods.

Qualifications

• Ability to stand for extended periods.
• Comfortable with repetitive tasks.
• Lift/carry supplies and equipment as needed.
• Customer service or food/beverage experience is a plus but not required.

Responsibilities

• Greet guests with a positive, customer-first attitude.
• Prepare and serve high-quality coffee, espresso drinks, teas, and food items promptly and with urgency.
• Educate customers about the menu and help them find their perfect drink.
• Demonstrate SERVE principles consistently.
• Keep the cafe clean, organized, and stocked at all times.
• Handle cash transactions and follow cash-handling procedures.
• Support the team by communicating openly and stepping in where needed.

Skills

Customer service

Communication

Multitasking

Punctuality

Cash handling

Job description

Ready to join a team that's always buzzing with excitement?

As a City Brew team member, our purpose is coffee without compromise. We believe our baristas are the heart and soul of our coffee culture.

At City Brew, we value our team members. Our mission is to be an industry leader in product quality and customer service.
We're fanatically committed to providing our customers with the finest coffee around. This commitment is matched by our passion for top-notch service. Every decision we make and every cup we brew is driven by our love for quality coffee, our respect for our customers, and our dedication to excellence.

Position:Barista (10th Ave.)

Location: 1221 10th Avenue S

Great Falls, MT

Job Id:690

# of Openings:1

Barista – City Brew

Location: City Brew Coffee, 1221 10th Ave. South, Great Falls, MT 59405

Employment Status: Part-Time/Full Time

Reports to: Store Manager

Who We Are

At City Brew Coffee, we believe in serving without compromise. Our baristas embody our culture by creating unforgettable experiences, delivering exceptional beverages, and building meaningful connections with every guest who walks through our doors or visits our drive thru.

Our Baristas live by The Three Things that define a great City Brew experience:

• Great Customer Service
• Great Drinks & Products

What You’ll Do

As a City Brew Barista, you will:

• Greet and welcome guests with a positive, customer-first attitude
• Prepare and serve high-quality coffee, espresso drinks, teas, and food items promptly and with a sense of urgency to ensure an exceptional customer experience.
• Educate customers about our menu, answer questions, and help them find their perfect drink.
• Demonstrate SERVE (Smile, Engage, Respect, Visible, Eager) principles consistently.
• Keep the café clean, organized, and fully stocked at all times.
• Handle cash transactions and follow company cash-handling procedures.
• Support our team by communicating openly and stepping in where needed.
• Keep a neat and tidy appearance by wearing the approved dress code and maintain good personal hygiene that reflects our welcoming, customer-focused culture.
• Stay calm and confident during high-volume hours while maintaining excellent service.
• Deliver on The Three Things every shift: great customer service, a clean/organized store, and great drinks & products.

The tasks listed here show the main responsibilities of the role but don’t include everything. You may be asked to take on other related duties as needed.

What We’re Looking For

• A positive customer-focused attitude with a passion for coffee and people.
• Willingness to learn and grow, receptive feedback.
• Ability to multitask in a fast-pace environment.
• Strong communication skills and team orientated mindset.
• Reliable, punctual, and ready to deliver exceptional service.

Requirements

• Ability to stand for extended periods of time
• Comfortable with repetitive tasks
• Endurance to work full shifts and lift/carry supplies and equipment as needed.
• Prior to customer service or food/beverage experience is a plus but not required.

Why Join City Brew?

• A welcoming team and culture built on honesty, positivity, and improvement
• Your contributions are recognized and celebrated through our Rewards & Recognition Program, designed to spotlight the amazing work you do.
• You’ll have the chance to make a real impact, grow your career, and shape the future of a brand built on quality, community, and connection.
• Free/discounted drinks and chance to share your love for coffee with others

City Brew Coffee is an Equal Opportunity Employer

City Brew Coffee reserves the right to modify this job description at any time, with or without notice. If at any time during your tenure as Shift Leader you are unable to fulfill the responsibilities or if your availability changes, a title change with a corresponding pay adjustment may be considered. This version supersedes all previous versions.

For added convenience, order ahead with our mobile app and pick up your favorite drinks and treats at a local store. Download the app today and enjoy City Brew on the go!

Proudly serving the Mountain West since 1998. Enjoy a City Brew coffee at one of our locations in Montana, Wyoming, North Dakota, and South Dakota.