Assistant Manager- Bath

Rocky; Bath, Northern (ME, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Rockys Ace Hardware in Bath, ME is seeking an Assistant Store Manager to oversee daily retail operations and ensure the highest standard of customer service. This role directs tasks and responsibilities delegated by the Store Manager, while maintaining store safety and product presentation.

The candidate will help train staff, supervise team performance, manage inventory, and contribute to sales goals and store promotions.

Qualifications

• Retail management experience preferred.
• Strong customer service focus.
• Ability to supervise and train store personnel.

Responsibilities

• Open and close the store.
• Ensure safety and security as assigned.
• Oversee store policies, procedures and goals.
• Fill in for Store Manager when needed.
• Supervise team members for performance and service.
• Assist in inventory management and stock control.
• Lead store meetings and promotions.
• Oversee inventory ordering and receiving.

Job description

Rocky's Ace Hardware, 55 Congress Ave, Bath, Maine, United States of America

Job Description

Posted Tuesday, September 8, 2026 at 4:00 AM

Position Summary:

The Assistant Store Manager is to oversee the daily retail operations, insure the highest standards of Helpful customer service, and direct those projects and responsibilities assigned and delegated by the Store Manager.

• Open and close the store
• Safety and security, as assigned
• Knowledge of overall store policies, procedures and goals
• Knowledge of management responsibilities and ability to “fill in” as needed for the Store Manager
• Oversee the tasks assigned and delegated to the various store team members
• Training of store personnel
• Supervise in store personnel to insure optimum performance and amazing customer service
• Assist in maintaining an accurate Inventory
• General housekeeping, and be able keep the store in a safe condition for Team members and Customers.
• Shop the competition monthly
• Participate and sometimes lead the monthly store meetings
• Oversee inventory order placement
• Oversee inventory receiving and store stocking
• Achieve sales and productivity goals as established by the Store Manager including keeping gross margin at acceptable levels
• Maintain a safe working condition of store equipment and fixtures
• Set a positive example by following company procedures
• Develop promotions to increase store traffic.
• Ensure that end-caps, cross merchandising and feature displays are properly merchandised and maintained
• Demonstrate Helpful customer service, by greeting and assisting customers on the sales floor
• Resolve customer claims and complaints in a manner that is timely, courteous and discreet
• Authorize refunds in a manner that is consistent with company policy
• Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner
• Attend and assist with mandatory monthly store meetings

Other responsibilities as assigned by the store manager.

Rocky's Ace Hardware, 55 Congress Ave, Bath, Maine, United States of America