Assistant Manager(09685) 4115 Broadway Street

SmartRecruiters, Inc.; Mount Vernon (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

SmartRecruiters, Inc. in Mount Vernon, IL is seeking an enthusiastic Assistant Manager to support daily store operations, lead a high-performing team, and deliver exceptional customer experiences.

You will drive sales, oversee inventory, train staff, ensure visual standards, and uphold compliance while maintaining a welcoming, safe, and inclusive retail environment. Flexibility for evenings and weekends is required. Physical stamina to stand and lift.

Qualifications

• Minimum requirements include strong leadership experience in retail.
• Excellent customer service skills and communication.
• Experience with inventory control and POS systems.
• Ability to train and develop staff.
• High school diploma or equivalent; bachelor's degree preferred.

Responsibilities

• Support the Store Manager in overseeing daily store operations and executing strategic business objectives
• Lead, motivate, and develop a team of sales associates, providing coaching and performance feedback
• Ensure high standards of customer service by addressing inquiries, complaints, and returns professionally
• Manage inventory operations, including receiving, stocking, organizing merchandise, and maintaining accurate records
• Implement and maintain visual merchandising standards
• Assist in recruiting, onboarding, training, and scheduling staff
• Analyze sales data and implement initiatives to improve store performance and achieve sales targets
• Maintain compliance with company policies, safety regulations, and loss prevention
• Organize and maintain a clean, safe, welcoming store environment
• Demonstrate flexibility and resilience during peak periods

Skills

Retail leadership

Customer service

Inventory management

Visual merchandising

Staff scheduling

Sales analysis

Communication

POS systems

Loss prevention

Safety compliance

Education

High school diploma or equivalent

Bachelor's degree in Business Administration, Retail Management, or related field

Job description

Assistant Manager(09685) 4115 Broadway Street

• Full-time
• Job Category Org: Store Assistant Manager

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our dynamic team at our Mount Vernon, United States location. In this pivotal role, you will support the Store Manager in driving daily operations, leading and developing a high-performing team, and delivering exceptional customer experiences. As an Assistant Manager, you'll be instrumental in achieving business objectives while fostering a collaborative and inclusive work environment that empowers team members to succeed.

• Support the Store Manager in overseeing daily store operations and executing strategic business objectives
• Lead, motivate, and develop a team of sales associates, providing coaching and performance feedback to drive results
• Ensure consistently high standards of customer service by modeling excellent customer-focused behaviors and addressing inquiries, complaints, and returns professionally
• Manage inventory operations, including receiving, stocking, organizing merchandise, and maintaining accurate inventory records
• Implement and maintain visual merchandising standards to create an appealing and organized store environment
• Assist in recruiting, onboarding, training, and scheduling staff to build a capable and engaged team
• Analyze sales data and implement strategic initiatives to improve store performance and achieve sales targets
• Maintain compliance with company policies, procedures, safety regulations, and loss prevention protocols
• Organize and maintain a clean, safe, and welcoming store environment that reflects company standards
• Demonstrate flexibility and resilience by adapting to changing priorities and supporting the team through peak periods

• Proven experience in retail management or a similar customer-facing supervisory role
• Strong leadership and interpersonal skills with demonstrated ability to motivate, develop, and inspire team members
• Excellent customer service skills with a genuine passion for creating positive customer experiences
• Proficiency in operational management, including inventory control, cash handling, and loss prevention
• Demonstrated ability to multitask, prioritize effectively, and remain organized in a fast-paced environment
• Strong analytical and problem-solving skills with the ability to make sound decisions under pressure
• Excellent verbal and written communication skills with the ability to communicate clearly across all levels
• Proficiency in point-of-sale (POS) systems and basic computer applications
• Knowledge of visual merchandising principles and best practices
• Experience with staff scheduling and workforce management
• High school diploma or equivalent required
• Bachelor's degree in Business Administration, Retail Management, or a related field preferred
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed
• Physical ability to stand for extended periods and lift up to 25 pounds regularly
• Strong organizational and time management skills
• Commitment to maintaining a safe, compliant, and inclusive workplace

All your information will be kept confidential according to EEO guidelines.