Assistant Manager(02916) 1340 W Main Street

SmartRecruiters, Inc.; Salem (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

SmartRecruiters, Inc. in Salem, IL seeks an Assistant Manager to support daily operations, lead the team, and ensure exceptional service.

This role focuses on supervising staff, managing schedules, handling cash, inventory, and merchandising, while maintaining policy compliance.

Candidates should have at least 2 years in a supervisory role, strong leadership, and excellent communication; a bachelor's is preferred.

Qualifications

• Retail supervisory experience required, minimum 2 years.
• Strong leadership and team development skills.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Assist the store manager in daily operations and maintaining store standards
• Lead, motivate, and train team members to deliver outstanding customer service
• Manage staff scheduling and ensure coverage for all shifts
• Handle cash transactions, deposits, and financial reporting accurately
• Oversee inventory control, receiving, stocking, and counts
• Resolve customer complaints promptly and professionally
• Ensure visual merchandising aligns with guidelines
• Support sales goals and promotional activities
• Step in for the store manager during absence and make key decisions

Skills

Retail leadership

Customer service

Cash handling

Inventory management

Team supervision

Communication

Multitasking

Education

High school diploma or equivalent

Bachelor's degree in Business Administration or related field preferred

Tools

POS systems

Microsoft Office

Job description

Assistant Manager(02916) 1340 W Main Street

• Full-time
• Job Category Org: Store Assistant Manager

We are seeking a dynamic and organized Assistant Manager to join our team at our location in Salem, United States. As an Assistant Manager, you will play a crucial role in supporting the store manager in daily operations, team leadership, and ensuring exceptional customer service.

• Assist the store manager in overseeing daily operations and maintaining store standards
• Lead, motivate, and train team members to deliver outstanding customer service
• Manage staff scheduling and ensure appropriate coverage during all shifts
• Handle cash transactions, deposits, and financial reporting accurately
• Oversee inventory management, including receiving, stocking, and conducting regular counts
• Resolve customer complaints and address concerns promptly and professionally
• Implement and maintain visual merchandising standards
• Ensure compliance with company policies, procedures, and safety regulations
• Assist in meeting sales goals and implementing promotional activities
• Step in for the store manager in their absence, making key decisions as needed

• Proven experience in retail or service industry, with at least 2 years in a supervisory role
• Strong leadership skills with the ability to motivate and develop team members
• Excellent customer service skills and a passion for creating positive customer experiences
• Proficiency in cash handling, financial management, and inventory control
• Demonstrated ability to multitask, prioritize, and make decisions in a fast-paced environment
• Strong problem-solving skills and ability to think on your feet
• Proficient in using POS systems and Microsoft Office suite
• Excellent communication and interpersonal skills
• Flexibility to work various shifts, including evenings, weekends, and holidays
• High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
• Knowledge of retail operations, customer service best practices, and sales techniques

All your information will be kept confidential according to EEO guidelines.