Assistant Manager(05505) - 1367 SE Maynard Rd

SmartRecruiters, Inc.; Cary (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

SmartRecruiters, Inc. in Cary, NC is seeking a Store Assistant Manager to lead a team of DeliveryExperts and CSRs, ensuring orders are created and delivered quickly and accurately.

The role involves daily staffing, opening and closing duties, and maintaining strong customer service with an urgent, proactive approach. Responsibilities include end-of-day deposits, nightly inventory counts, proper store setup for opening, and resolving disputes to convert unhappy customers into returning ones.

Responsibilities

• Lead a team of DeliveryExperts and CSRs to ensure orders are created and delivered quickly and correctly
• Maintain staffing levels that mirror the needs of business at all points of the day
• When closing be responsible for handling end of the night bank deposits
• When closing be responsible for doing an accurate nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Be comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift

Job description

• Full-time
• Job Category Org: Store Assistant Manager

Job Description

Job Duties

Lead a team of DeliveryExperts and CSRs to ensure orders arecreated and deliveredquickly and correctly

• Maintain staffing levels that mirror the needs of business atall points of the day
• When closing beresponsible for handling end of the night bank deposits
• When closing be responsible for doing an accuratenightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Be comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift