Assistant Manager

Dunkin'; Woodstock (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Awale Network, a Dunkin' Donuts franchisee, is seeking an Assistant Manager to direct the store's overall operation and lead a team to deliver exceptional guest service. You will oversee hiring, training and daily staffing while ensuring financial performance and profitability.

The role requires prior management exposure in fast‑food or quick service, strong leadership and communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous managerial experience preferred but not required.
• Previous fast food/quick service restaurant experience required.
• Top-notch customer service skills are essential.
• Strong leadership skills.
• Excellent verbal and written communication abilities.
• Ability to multi-task and work under pressure.
• Financial literacy and analytical/problem solving skills.
• Access to a vehicle and a valid driver's license.
• Ability to lift up to 50 lbs.

Responsibilities

• Direct the overall operation of the restaurant.
• Hire and oversee a team delivering exceptional guest service.
• Manage the financial performance of the store.
• Drive sales and profitability through effective execution of the business plan.
• Foster a positive working environment and teamwork among team members.
• Model professionalism with customers, team members, and management.
• Uphold company policies and Dunkin Donuts brand standards.

Skills

Leadership skills

Customer service skills

Verbal communication

Written communication

Multi-tasking

Work under pressure

Teamwork

Problem solving

Job description

We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Companys business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin Donuts brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for Awale Network, a Dunkin' Donuts franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Want to learn more about working at with Dunkin Donuts | Awale Network?

Dunkin' Donuts | Awale Network, a Dunkin' Donuts Franchisee, is an equal opportunity employer.

Requirements:

• Previous managerial experience preferred but not required
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Works well under pressure and is able to multi-task
• Financial literacy and analytical/problem solving skills
• Access to a vehicle and a valid Driver's License required
• Ability to lift 50 lbs