Assistant Manager

Dunkin' - Franchisee Of Dunkin Donuts; New Jersey; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in New Jersey is seeking an Assistant Manager to direct overall restaurant operations, hire and supervise a team, and manage the store's financial performance.

This role emphasizes delivering guest service, driving sales, building a positive team environment, upholding Dunkin standards, and complying with labor and health laws.

Qualifications

• Must have strong leadership and guest service abilities.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and deadlines.
• Financial literacy and ability to analyze store performance.

Responsibilities

• Direct the overall operation of the restaurant.
• Hire and supervise a team delivering guest service.
• Manage financial performance of the store.
• Drive sales and profitability through execution of business plan.
• Uphold company policies, health, and labor standards.

Skills

Leadership

Customer service

Communication skills

Multi-tasking

Financial literacy

Job description

Job Description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

REQUIREMENTS

• Previous managerial experience preferred but not required
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership and verbal skills
• Works well under pressure and is able to multi-task
• Financial literacy and analytical/problem solving skills
• Reliable transportation required
• Must submit to a background check
• Knowledge of food safety and serve safe standards a plus
• Assist in recruiting, hiring and traning a high performing Team

ABOUT THE COMPANY

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day.

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.