Assistant Manager

Get Air Management; Williston (VT); On-site; USD 42,000 - 56,000; Full time

Job summary

Get Air Management in Williston, VT is seeking an Assistant Manager to lead daily park operations on-site. This full-time role oversees staff scheduling, training, performance, safety, and guest experience, and collaborates with the General Manager to meet park goals.

Ideal candidates bring leadership, strong customer service, cash handling and inventory skills, plus flexibility for evenings and weekends. Experience in recreation or hospitality is preferred, and a high school diploma is required.

Qualifications

• Experience leading teams or supervised staff.
• Exceptional customer service and guest communication skills.
• Experience with scheduling, cash handling, inventory and safety procedures.
• Able to stand for long periods and assist with physical tasks.
• Familiarity with basic administrative tasks and office software.

Responsibilities

• Oversee staff scheduling, training, and performance to ensure safe, engaging guest experiences.
• Assist with opening and closing procedures, cash handling, and daily financial controls.
• Monitor inventory and facility safety/cleanliness to maintain park standards.
• Respond to guest inquiries, resolve concerns, and coordinate events or parties.
• Support marketing or promotional activities and collaborate with General Manager on park goals.

Skills

Team leadership

Customer service

Operational management

Cash handling

Scheduling

Inventory oversight

Safety procedures

Flexibility

Education

High school diploma or equivalent

Business, hospitality or related education (plus)

Tools

POS systems

Office software

Job description

Company Description

Get Air Management operates more than 65 of the nation's largest indoor trampoline parks under the GET AIR brand. Each park offers wall-to-wall trampolines, dodgeball courts, basketball dunk lanes, and obstacle courses, creating an active, family-friendly entertainment environment. Over the past five years, GET AIR has grown into a recognized national brand with locations across the country. To support ongoing expansion, the company recruits educated, responsible, and energetic team members. Opportunities range from entry-level roles to leadership and executive positions, providing room for professional growth.

Role Description

The Assistant Manager role at Get Air in Williston, VT is a full-time, on-site position responsible for supporting the overall daily operations of the trampoline park. This role helps oversee staff scheduling, training, and performance, ensuring team members deliver safe, engaging, and friendly guest experiences. The Assistant Manager assists with opening and closing procedures, cash handling, inventory monitoring, and facility inspections to maintain safety and cleanliness standards. Day-to-day responsibilities include responding to guest inquiries, resolving concerns, coordinating events and parties, and supporting marketing or promotional activities at the local level. The role also collaborates with the General Manager on operational goals, compliance with company policies, and continuous improvement of park performance.

Qualifications

• Experience in team leadership or supervision, including staff training, coaching, and performance feedback.


• Strong customer service and communication skills, with the ability to engage guests of all ages and resolve issues professionally.


• Operational management skills such as scheduling, cash handling, inventory oversight, and adherence to safety procedures.


• Ability to work in a fast-paced, active environment, including standing for extended periods and assisting with physical tasks as needed.


• Basic administrative and organizational skills, including use of point-of-sale systems and standard office software.


• Flexible availability, including evenings, weekends, and holidays, based on park operating hours and business needs.


• Previous experience in recreation, hospitality, retail, or family entertainment environments is preferred.


• High school diploma or equivalent required; additional education in business, hospitality or related fields is a plus.