Assistant Manager

FBK Management Inc.; Weeki Wachee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

FBK Management Inc. is seeking a Community Office Assistant to handle a range of administrative and clerical tasks in a fast-paced office.

You will greet residents and buyers at the front desk, answer calls using our script, and manage contacts in the property management system. This role reports to the Community Manager.

Strong organizational skills and proficiency in MS Office are essential to succeed in this role in our Florida office.

Qualifications

• Detail oriented and able to work independently.
• Ability to work in a demanding, driven environment.
• Familiar with office equipment and MS Office.
• Understanding of office management procedures.
• Strong organizational and time management skills.
• Excellent written and verbal communication.

Responsibilities

• Greet residents and visitors at front desk.
• Answer calls using the script for potential home buyers.
• Enter contact information for prospective home buyers in the property management system.
• Maintain and update buyer information during the sales process.
• Assist Community Manager with resident applications and background checks.
• Assist with reservation and move-in process for new residents.
• Prepare lease and sales documents.
• Maintain filing and storage systems.
• Provide general assistance and other tasks as delegated by the Community Manager.

Skills

Detail oriented

Independent work

Work under pressure

Office equipment

Office management

Organizational skills

MS Office

Communication skills

Job description

Summary: A Community Office Assistant handles a variety of operations, and administrative tasks for a fast-paced office environment. This role will be responsible for the duties listed below and will report directly to the Community Manager. This individual must also demonstrate the highest level of personal and professional integrity and adhere to the company’s policies and procedures.

CLERICAL DUTIES:

• Maintain the front desk area and handle initial greeting of residents and potential home buyers who visit the office.
• Answer telephone calls and follow our phone call script with potential home buyers.
• Use of property management software system for entering contact information for prospective home buyers.
• Maintaining and updating the prospective home buyers’ information in the property management system during the sales process.
• Assisting the Community Manager with entering new resident applications into the property management background check system.
• Assisting the Community Manager with handling the reservation and move in process for new residents in the property management system.
• Prepare lease and sales documents.
• Maintain filing and storage systems in the office.
• General assistance and other tasks as delegated by the Community Manager.

REQUIREMENTS AND SKILLS:

• Detailed oriented
• Ability to work independently – under low supervision.
• Ability to work in a demanding and driven work environment.
• Working knowledge of office equipment
• Through understanding of office management procedures
• Excellent organizational and time management skills
• Proficiency in MS Office
• Excellent written and verbal communication skills